So, I found the best clay I could in the nearby area (About Q30.) made a kiln (I assume this makes the kiln around Q30.) then got some Q27 boards as fuel, made bricks, came out as about Q28.
Made a smelter, (I assume the smelter is Q28?) mined some ore, used boards to make charcoal, came out at about Quality 27.
Formula on the wiki is (C+S)/ 2 which would make the metal around 27 Quality?
Smelt the ore, metal is quality 18.
Searched the forum a bit, found a few old posts about the smelter resetting to Q10 if nobody is watching it.
Still an issue? Or, is something else wrong here?
I'll try to find out more when the server isn't down, but, I'm pretty sure I was in the area for at least one of those smelting processes.