Problems downloading.

Ask, answer and discuss any and all topics about the hows, whys, wheres and whens of playing Haven & Hearth.

Problems downloading.

Postby UntrustedLove » Wed Jun 29, 2011 11:15 pm

When downloading from this site I get almost done then it says ; Look below at the "The Downloading from site error" attachment.

I downloaded Ender v1 64 bit, it authenticates then all I get is a blank black screen.

32bit does not pop up at all.

Any help? Please and thank you.
You do not have the required permissions to view the files attached to this post.
UntrustedLove
 
Posts: 1
Joined: Wed Jun 29, 2011 4:34 am

Re: Problems downloading.

Postby MagicManICT » Thu Jun 30, 2011 1:43 am

There's a very good troubleshooting thread in the "Wizards' Tower" section here: viewtopic.php?f=27&t=12278

Try working through that first.

You're really not providing enough information here for anyone to help you. What OS are you running? (Guessing Win7 64 from post). What Java version do you have? Video card and driver version? Post what you have in your run.bat file.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
User avatar
MagicManICT
 
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Problems downloading.

Postby Myzreal » Sat Jun 02, 2012 6:49 pm

Hello. I have the exactly same problem.

My Java is the newest Java 7 version and I am absolutely sure it is installed right as I am a Java developer and I can code and compile stuff with this java installed. Also everything else Java-related works fine.

The problem is the same as described in the first post: default client gets stuck at downloading while Ender's client displays a black screen after logging in, rendering itself responsless.

The run.bat is just as it should be: start javaw -Xms256m -Xmx512m -jar haven.jar moltke.seatribe.se -r ./res

I run Windows 7 Ultimate 64 bit and have 64 bit java installed (and yes, I am using Ender 64 bit client).

Any suggestions?
Paste me to get hacked: http://a/%%30%30
Myzreal
 
Posts: 69
Joined: Sun Jul 03, 2011 5:32 pm

Re: Problems downloading.

Postby MagicManICT » Sun Jun 03, 2012 12:51 am

If you do Java development, you've probably worked through all the troubleshooting things, and I don't know what else to suggest.

The client doesn't freeze up so much as it seems to get stuck either in a loop or fails to process the incoming information. There's a few possible causes to this, but these are on hold while Salem is under development. The best I can suggest is to make sure you thoroughly clean your Java install out, make sure there's no viruses in the system, and reinstall. It's the only thing I've heard of working to solve this problem.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
User avatar
MagicManICT
 
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Problems downloading.

Postby borka » Sun Jun 03, 2012 7:29 am

Another suggestion would be:

setting network in Java Console to "direct connect" - if it is already check your routers settings
Avatar by SacreDoom
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
User avatar
borka
 
Posts: 9965
Joined: Thu Feb 03, 2011 7:47 pm
Location: World of Sprucecap

Re: Problems downloading.

Postby Myzreal » Sun Jun 03, 2012 11:05 am

Thanks, I'm gonna try your suggestions with Java Console once I get back from work.

I will also try to update my graphic drivers although I'm pretty sure they are up to date.

I think I will also try to run it on my laptop (it did ran there half a year ago without any problems) so I can narrow down whether the problem is inside my local web or is it PC-related.
Paste me to get hacked: http://a/%%30%30
Myzreal
 
Posts: 69
Joined: Sun Jul 03, 2011 5:32 pm

Re: Problems downloading.

Postby Myzreal » Sun Jun 03, 2012 3:22 pm

SOLUTION FOR ENDER CLIENT:
Open run.bat with Notepad and replace the contents with this: java -Xms256m -Xmx512m -jar haven.jar moltke.seatribe.se
Paste me to get hacked: http://a/%%30%30
Myzreal
 
Posts: 69
Joined: Sun Jul 03, 2011 5:32 pm

Re: Problems downloading.

Postby borka » Sun Jun 03, 2012 3:27 pm

:D

When having set java path in environment ;)

For those who want to know how to do this:

http://www.java.com/en/download/help/path.xml english

http://www.java.com/ru/download/help/path.xml russian

http://www.java.com/fr/download/help/path.xml french

http://www.java.com/pl/download/help/path.xml polish

http://www.java.com/de/download/help/path.xml german

Edited to make clear to whom this hint was meant as others might stumble over this thread, read and wonder :P
Last edited by borka on Mon Jun 04, 2012 6:44 am, edited 4 times in total.
Avatar by SacreDoom
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
User avatar
borka
 
Posts: 9965
Joined: Thu Feb 03, 2011 7:47 pm
Location: World of Sprucecap

Re: Problems downloading.

Postby Myzreal » Sun Jun 03, 2012 6:53 pm

You suggesting I had my path environment variable set wrong? Cmon, I told you I am able to code and compile on that machine and run everything Java-related without any problems. I did, of course, set my Java path variable first thing after installing Java and I did test it with java -version and it is working.

I am not a master of Java but I am also not a newbie. Don't ask me though why this change solved the problems as I just don't have time to research it. I just downloaded arksu client, found out it was working and realized the run.bat files are different. So I copied the working one to ender and so it worked lol. No real Java knowledge here but it's not java path-related as I have it set up properly. Also if it was the case then the application would not run at all or throw some exceptions, not just hang after running.
Paste me to get hacked: http://a/%%30%30
Myzreal
 
Posts: 69
Joined: Sun Jul 03, 2011 5:32 pm

Re: Problems downloading.

Postby MagicManICT » Mon Jun 04, 2012 1:43 am

Myzreal wrote:You suggesting I had my path environment variable set wrong? Cmon, I told you I am able to code and compile on that machine and run everything Java-related without any problems.


No offense, and not trying to say you don't know what you're doing, but if you know the people that can pass classes to get a degree or even just have some time coding in a group setting, you should know that quite a few will either completely overlook this or not know about it. Like the old troubleshooting maxim says: always go over the obvious because you don't know what the other person might have done.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
User avatar
MagicManICT
 
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am


Return to How do I?

Who is online

Users browsing this forum: Claude [Bot] and 2 guests