I can register, but not play.

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I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 10:54 pm

I tried to download this game a few months ago, and an error message kept popping up saying that it was unable to launch the game. With no help from the forums, I deleted my account. Well, I figured by now the kinks would be worked out, but still; I'm having the same message pop up. This game seems really interesting and I'd love to give it a go, but cannot figure out how to get it to launch.
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Re: I can register, but not play.

Postby sabinati » Wed Dec 14, 2011 10:56 pm

can you screenshot and post the error
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Re: I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 11:02 pm

Would love to if I knew how. :P
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Re: I can register, but not play.

Postby sabinati » Wed Dec 14, 2011 11:04 pm

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Re: I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 11:10 pm

This is the first error that pops up when I click "Play".
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Re: I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 11:13 pm

Then when I hit "Details", there are a bunch of tabs to click on. I took pics of them too.
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Re: I can register, but not play.

Postby MagicManICT » Wed Dec 14, 2011 11:24 pm

It would have been better if you could copy-paste the error log into a code block in your post like so:

Code: Select all
error here--click the button above and then insert the text between the tags


From what I'm seeing, it could possibly be the configuration of Java on your end.

Head to The Wizards' Tower and download Ender's client and see if you can get that to run. It's found in this thread. If you have problems getting it to run, try working through this flowchart (which might help you with the regular client, too).
Last edited by MagicManICT on Wed Dec 14, 2011 11:30 pm, edited 1 time in total.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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Re: I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 11:29 pm

If I knew what that is and how to do it, it'd be great. All I know is I have a problem and don't know how to fix it. :(
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Re: I can register, but not play.

Postby clc86 » Wed Dec 14, 2011 11:33 pm

Thanks, I'll try that. I appreciate it :)
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Re: I can register, but not play.

Postby clc86 » Thu Dec 15, 2011 1:04 am

Ok, I downloaded those files and was able to get to the HnH log in screen, but after I put my info in and click 'Connect', the screen flashes and goes back to the log in screen; and at the bottom in red letters it says 'Connection refused: Connect".
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