Personal claim error

[FixWolf]

Good day. Few days ago my char died. He has a personal claim. I have started with new char (same account), and this 2nd char can not to come in the personal claim oh 1st char. I think. something is wrong. By the way, when my 1st char died, the server have crused and I lost all my keys from palisade. But I want only to come into my own personal claim, or even if declaim it, but I cant.
1st char's name: Helga

[Marksman]

Good day. Few days ago my char died. He has a personal claim. I have started with new char (same account), and this 2nd char can not to come in the personal claim oh 1st char. I think. something is wrong. By the way, when my 1st char died, the server have crused and I lost all my keys from palisade. But I want only to come into my own personal claim, or even if declaim it, but I cant.
1st char's name: Helga

Your 2nd char inherit 1st in birth cave from runestone or you just create and out?

[FixWolf]

Good day. Few days ago my char died. He has a personal claim. I have started with new char (same account), and this 2nd char can not to come in the personal claim oh 1st char. I think. something is wrong. By the way, when my 1st char died, the server have crused and I lost all my keys from palisade. But I want only to come into my own personal claim, or even if declaim it, but I cant.
1st char's name: Helga

Your 2nd char inherit 1st in birth cave from runestone or you just create and out?

Yes, inherit. This is why I wrote here. It was some kind of error, I think. And I cant to come in my lands with inherit.