Bug consequences: Rollback 2023-01-25

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Re: Bug consequences: Rollback 2023-01-25

Postby jordancoles » Wed Jan 25, 2023 2:37 am

So like, wouldn't it make sense to say what time and date we were rolled back to..?
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Re: Bug consequences: Rollback 2023-01-25

Postby Kyrex » Wed Jan 25, 2023 2:40 am

jordancoles wrote:So like, wouldn't it make sense to say what time and date we were rolled back to..?


Did you... read the post?

Try again...
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Re: Bug consequences: Rollback 2023-01-25

Postby sMartins » Wed Jan 25, 2023 2:40 am

You should read what Loftar said.
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Re: Bug consequences: Rollback 2023-01-25

Postby displaced » Wed Jan 25, 2023 2:41 am

jordancoles wrote:So like, wouldn't it make sense to say what time and date we were rolled back to..?

loftar wrote:Most parts of the game state is usually saved somewhere between 0-2 hours prior to the crash, so that is about the timespan that can be expected to be affected.


I thought it would be clear that he can't tell for sure.

//Edit I was too late.
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Re: Bug consequences: Rollback 2023-01-25

Postby NeoBasilisk » Wed Jan 25, 2023 3:01 am

loftar wrote:there was a user who stacked bundles 100+ levels deep on an account, which when said user logged back in now caused a stack overflow, causing corruption to nearby memory in the server.

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Re: Bug consequences: Rollback 2023-01-25

Postby ºNcRº » Wed Jan 25, 2023 3:26 am

Hello everybody,
before the rollback I had changed my set. when I came back the current set doubled and the old one disappeared is it possible to get a support to recover it?
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Re: Bug consequences: Rollback 2023-01-25

Postby jajal » Wed Jan 25, 2023 3:26 am

there was a user who stacked bundles 100+ levels deep


who
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Re: Bug consequences: Rollback 2023-01-25

Postby hiddenfun » Wed Jan 25, 2023 4:03 am

So 2 gardener pots q220 I used to plant trees are gone and no compensation at all? Someone got items duplicated. Maybe rollback to a more stable save? I can't reproduce myself those lost items and that's a great kick for playing this game. Maybe some more item recovery after crash? Duplication is not good, but loosing key items sucks
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Re: Bug consequences: Rollback 2023-01-25

Postby vatas » Wed Jan 25, 2023 4:14 am

ºNcRº wrote:Hello everybody,
before the rollback I had changed my set. when I came back the current set doubled and the old one disappeared is it possible to get a support to recover it?


hiddenfun wrote:So 2 gardener pots q220 I used to plant trees are gone and no compensation at all? Someone got items duplicated. Maybe rollback to a more stable save? I can't reproduce myself those lost items and that's a great kick for playing this game. Maybe some more item recovery after crash? Duplication is not good, but loosing key items sucks


loftar wrote:I can't sufficiently express my apologies for letting this happen, but at this point there is unfortunately not a whole lot I can do about it, and there is also no way for me to validate claims of lost things.

To avoid similar problems in the future, I have installed a stack checker at some potentially deeply recursive algorithms, and will also be auto-purging any remaining deeply nested bundles that may have lingered.
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Re: Bug consequences: Rollback 2023-01-25

Postby jordancoles » Wed Jan 25, 2023 7:08 am

Dev capes all around
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