Amber/Ender freezes

[Lalaxx]

Client freezes in range of 10 to 20 minutes of playing. It's not crashes/stop working i still can hear everything in game and it's normally closes by clicking a cross so there is no hs_err_pid in folder.
Already reinstalled java few times also it is not GPU CPU problem java uses GPU GTX 750ti. Any suggestions?

[LostJustice]

Client freezes in range of 10 to 20 minutes of playing. It's not crashes/stop working i still can hear everything in game and it's normally closes by clicking a cross so there is no hs_err_pid in folder.
Already reinstalled java few times also it is not GPU CPU problem java uses GPU GTX 750ti. Any suggestions?

This would be better posted in Wizard's tower specifically under the Amber or Ender thread. Here are my suggestions on how to fix this issue:

1.) Check your map folder for the client. If you explore a lot then you save a lot of maps and so when loading or reloading a map section then the client must index and since the map list is so large, the client lags. Clearing out this folder helps.
2.) Make sure you are running Java 8 distribution. Some things in the client require Java 8 and if you try on 7 it crashes or have issues all around and java 9 still seems unstable.
3.) Update your graphics card. Obvious reasons here...
4.) Consider cleaning and re-fragmenting your computer. If you have too much things cached, computer isn't updated, or ect then it can be interacting with the client in an odd way and causing it to lag due to lack of resources on your system.

[Lalaxx]

Client freezes in range of 10 to 20 minutes of playing. It's not crashes/stop working i still can hear everything in game and it's normally closes by clicking a cross so there is no hs_err_pid in folder.
Already reinstalled java few times also it is not GPU CPU problem java uses GPU GTX 750ti. Any suggestions?

This would be better posted in Wizard's tower specifically under the Amber or Ender thread. Here are my suggestions on how to fix this issue:

1.) Check your map folder for the client. If you explore a lot then you save a lot of maps and so when loading or reloading a map section then the client must index and since the map list is so large, the client lags. Clearing out this folder helps.
2.) Make sure you are running Java 8 distribution. Some things in the client require Java 8 and if you try on 7 it crashes or have issues all around and java 9 still seems unstable.
3.) Update your graphics card. Obvious reasons here...
4.) Consider cleaning and re-fragmenting your computer. If you have too much things cached, computer isn't updated, or ect then it can be interacting with the client in an odd way and causing it to lag due to lack of resources on your system.

ty will try. there is a lot people having this problem in amber topic but they all unanswered

[Spin2Win]

i have this too

[LostJustice]

i have this too

State your specs please and provide any crash logs if possible. Saying I have this too doesn't help anyone understand your problem other than that you have a problem.

[Lalaxx]

That's the problem. There is no any crash logs in folder because game not crashes. Is there debug mode in haven so i can track error at the moment when game freezes?

[LostJustice]

That's the problem. There is no any crash logs in folder because game not crashes. Is there debug mode in haven so i can track error at the moment when game freezes?

Do not think so for this. You can do dxdiag in the search bar to tell computer specs and also if possible, get the current java version you are using. If you guys are running something similar in your computers than maybe that can help resolve the issue. If it freezing and the rest of the game is still running it sounds like a hardware related problem than anything else or too many map files.

[MagicManICT]

With Amber and the other clients that use java.exe (instead of javaws.exe), you need to mod the batch file so that it pauses after execution. You can do this by simply editing the batch file and adding the command "Pause" on a new line at the end. The error gets dumped to the console and may not necessarily be saved to the hard drive. If it is saved to the hard drive, you can try searching for "hs_err_pid.log," typically found in the Java installation directories, but can be put elsewhere depending on system settings.

Is there debug mode in haven so i can track error at the moment when game freezes?

You can always enable to console to display as a separate window. It has some limited features to give information about the current running app. Enable via the control panel>Advanced>"Java console." There are also options built in that you can enable for all apps (though it may significantly slow your app, even system, down) for logging and tracing. Other debug tools should be available with the JDK, but may require implementation in code to be used.

You can do dxdiag in the search bar to tell computer specs and also if possible, get the current java version you are using. If you guys are running something similar in your computers than maybe that can help resolve the issue.

It'll get the hardware information, but won't report the correct driver information... since it's directx. We'll want the OpenGL and other related driver information.

[LostJustice]

With Amber and the other clients that use java.exe (instead of javaws.exe), you need to mod the batch file so that it pauses after execution. You can do this by simply editing the batch file and adding the command "Pause" on a new line at the end. The error gets dumped to the console and may not necessarily be saved to the hard drive. If it is saved to the hard drive, you can try searching for "hs_err_pid.log," typically found in the Java installation directories, but can be put elsewhere depending on system settings.

Is there debug mode in haven so i can track error at the moment when game freezes?

You can always enable to console to display as a separate window. It has some limited features to give information about the current running app. Enable via the control panel>Advanced>"Java console." There are also options built in that you can enable for all apps (though it may significantly slow your app, even system, down) for logging and tracing. Other debug tools should be available with the JDK, but may require implementation in code to be used.

You can do dxdiag in the search bar to tell computer specs and also if possible, get the current java version you are using. If you guys are running something similar in your computers than maybe that can help resolve the issue.

It'll get the hardware information, but won't report the correct driver information... since it's directx. We'll want the OpenGL and other related driver information.

I know I wanted their hardware information. It seems hardware related more than anything. I am wondering if it isn’t a nvidia bug reported somewhere on the forums earlier.

[Lalaxx]

With Amber and the other clients that use java.exe (instead of javaws.exe), you need to mod the batch file so that it pauses after execution. You can do this by simply editing the batch file and adding the command "Pause" on a new line at the end. The error gets dumped to the console and may not necessarily be saved to the hard drive. If it is saved to the hard drive, you can try searching for "hs_err_pid.log," typically found in the Java installation directories, but can be put elsewhere depending on system settings.

Is there debug mode in haven so i can track error at the moment when game freezes?

You can always enable to console to display as a separate window. It has some limited features to give information about the current running app. Enable via the control panel>Advanced>"Java console." There are also options built in that you can enable for all apps (though it may significantly slow your app, even system, down) for logging and tracing. Other debug tools should be available with the JDK, but may require implementation in code to be used.

You can do dxdiag in the search bar to tell computer specs and also if possible, get the current java version you are using. If you guys are running something similar in your computers than maybe that can help resolve the issue.

It'll get the hardware information, but won't report the correct driver information... since it's directx. We'll want the OpenGL and other related driver information.

I know I wanted their hardware information. It seems hardware related more than anything. I am wondering if it isn’t a nvidia bug reported somewhere on the forums earlier.