Unofficial Game Time Outline & Answers/Guide

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Re: Unofficial Subscription Outline & Answers/Guide

Postby kilakan » Thu Sep 03, 2015 12:14 am

Just used a credit card through paypal without signing in and it worked... for some reason jorb and loftar don't like my current paypal... oh well.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby loftar » Thu Sep 03, 2015 3:55 am

Biddas wrote:who can help me ,i tried to pay with master card and followed in store wondow to the page where i need to put my info ,after i did it ,i pushed next and got this message

Paypal refused to process the payment instrument you provided for this transaction. Please return to the store and try again with some other method of payment, or contact support. Your account has not been charged.

after this i noticed i lost - 1 usd from my card by saying ////Buying - 1 usd - paypal and numbers
i filled my card with just 10 $ + % of taxes
and WHAT NOW?

what the fuck really ?i payed 50 times in steam games with using cards

How paypal can say he refused to this procces while he took 1 DOLLAR from my card???

i didn't use PAYPAL account ,i used second option"" Don't have a PayPal account?""


Unfortunately, none of that shows up on our side of Paypal, so I can't think of anything I can do to help you with it, except to advise you to contact Paypal support.

kilakan wrote:I keep getting an internal server error back on the HNH website when I try and checkout... anyone else get this issue?

I did just fix the Internal Server Error, but that in itself was just an error in the handling of the error that I got from Paypal, which says "The combination of payer and payee settings mean that this buyer can't pay this seller", which I have no idea what it means in practice. :)

Hopefully, some of these problems will go away when we switch to Xsolla.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby Lunarius_Haberdash » Thu Sep 03, 2015 2:31 pm

loftar wrote:Hopefully, some of these problems will go away when we switch to Xsolla.


Are you switching, or adding an option? Paypal is pretty much all I use for financial things.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby jorb » Thu Sep 03, 2015 4:28 pm

Xsolla accepts paypal, though.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby shubla » Thu Sep 03, 2015 4:29 pm

jorb wrote:Xsolla accepts paypal, though.

How about other payment methods? With Non-credit card?
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Re: Unofficial Subscription Outline & Answers/Guide

Postby jorb » Thu Sep 03, 2015 4:35 pm

They seem to accept pretty much everything.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby Gidon147 » Sat Sep 05, 2015 12:05 am

The tokens are actual ingame items? Like, tradable items you can give away?

Does that mean that in theory I can break into a dude's house and steal his gametime tokens?
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Re: Unofficial Subscription Outline & Answers/Guide

Postby TeckXKnight » Sat Sep 05, 2015 12:09 am

Gidon147 wrote:The tokens are actual ingame items? Like, tradable items you can give away?

Does that mean that in theory I can break into a dude's house and steal his gametime tokens?

Yes, if they take them out of their hearthfire and leave them out without using them.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby Morrighan » Sat Sep 05, 2015 4:51 pm

Biddas wrote:who can help me ,i tried to pay with master card and followed in store wondow to the page where i need to put my info ,after i did it ,i pushed next and got this message

Paypal refused to process the payment instrument you provided for this transaction. Please return to the store and try again with some other method of payment, or contact support. Your account has not been charged.

after this i noticed i lost - 1 usd from my card by saying ////Buying - 1 usd - paypal and numbers
i filled my card with just 10 $ + % of taxes
and WHAT NOW?

what the fuck really ?i payed 50 times in steam games with using cards

How paypal can say he refused to this procces while he took 1 DOLLAR from my card???

i didn't use PAYPAL account ,i used second option"" Don't have a PayPal account?""


One of the key factors here is that you only loaded enough onto the Mastercard for the subscription amount so when the hold was processed first, it left insufficient funds to proceed with the transaction. You always need to factor in for fluctuations in exchange as well as any "hold" amount that companies (like paypal) use to determine if the card is good or not. The hold is always returned in a day or two.
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Re: Unofficial Subscription Outline & Answers/Guide

Postby Hardsun » Sun Sep 06, 2015 9:29 pm

loftar wrote:Hopefully, some of these problems will go away when we switch to Xsolla.


Can we get approximate ETA ?
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