I do not remember the username and mail

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I do not remember the username and mail

Postby vasyat5 » Sat Mar 24, 2018 10:48 pm

I do not remember the username and mail, I just remember the names of the characters. Can I at least find out the mail? I returned to the game and do not remember all the usernames.
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Re: I do not remember the username and mail

Postby MagicManICT » Sun Mar 25, 2018 2:15 am

Without either the account names or the registered email address(es), there really isn't much that can be done. You might try logging out and using the recovery tools on the login page and entering any email addresses you've used in the past.

I'll forward this to jorb and see if there's any additional help that the devs are willing to provide.

When was the last time you played? If prior to January, 2017, the world was reset and world 10 started then, so it wouldn't be a huge loss if you had to continue from this point.

If you've made store purchases, this might be able to be used to make a connection with account(s) or emails, but should be discussed via PM.
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Re: I do not remember the username and mail

Postby vasyat5 » Sun Mar 25, 2018 10:09 am

MagicManICT wrote:Without either the account names or the registered email address(es), there really isn't much that can be done. You might try logging out and using the recovery tools on the login page and entering any email addresses you've used in the past.

I'll forward this to jorb and see if there's any additional help that the devs are willing to provide.

When was the last time you played? If prior to January, 2017, the world was reset and world 10 started then, so it wouldn't be a huge loss if you had to continue from this point.

If you've made store purchases, this might be able to be used to make a connection with account(s) or emails, but should be discussed via PM.

Found all the old almost, but they do not fit. I played after the beginning of the world. I can give the names of the characters and possible passwords. Names: GatilloGazda HLeborez
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Re: I do not remember the username and mail

Postby loftar » Mon Mar 26, 2018 12:03 am

The problem with these situations is that there's no real way for me to tell if you're honest or if you're just trying to do something mean to the owner of an account whose characters you've met ingame. I mean, how many e-mail addresses do you really have such that you can't remember them all?
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Re: I do not remember the username and mail

Postby vasyat5 » Mon Mar 26, 2018 10:18 pm

loftar wrote:The problem with these situations is that there's no real way for me to tell if you're honest or if you're just trying to do something mean to the owner of an account whose characters you've met ingame. I mean, how many e-mail addresses do you really have such that you can't remember them all?

I apologize for taking your time. I, for this game, for all time had 4-5 accounts. The graphics card burned, I did not play for a while. I had to buy a new computer. Some data and mailing addresses I lost, except those that I wrote on paper, and then I created new ones. In this account, which I lost, the password is similar to the passwords that I have now and the email addresses can also be the same or similar. I can send you passwords if you want? If you give the postal address of these names, then you do not hurt someone, most likely. If this takes a lot of time, then do not pay attention, I understand you. All the information I knew I gave you. An account with not very strong characters. I apologize for the text, translated into the Google translator
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Re: I do not remember the username and mail

Postby MagicManICT » Mon Mar 26, 2018 11:51 pm

vasyat5 wrote: I can send you passwords if you want?

This should never do any good as the password files are typically encrypted so that nobody other than the computer can read them. If a system admin says that it will help, don't do it. It's a phishing scam. The admins should never be able to access the password files without hacking the system.

As a tip: you can usually use the same email for multiple accounts. Usually only games that explicitly put this in the rules block it, and then it is usually considered cheating.

Sorry the devs can't assist with this any farther. If you can at least recall the email addresses, you can recover account names and then passwords.
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Re: I do not remember the username and mail

Postby sMartins » Tue Mar 27, 2018 12:44 am

On this topic, I think I already suggested this in the past, can we have the e-mail specified in the account info? Tbh I also don't know which mail is bonded to my account.
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I only logged in to say this sentence. by neeco » 30 Oct 2018, 02:57
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Re: I do not remember the username and mail

Postby Granger » Tue Mar 27, 2018 7:16 am

sMartins wrote:On this topic, I think I already suggested this in the past, can we have the e-mail specified in the account info? Tbh I also don't know which mail is bonded to my account.

Change it to one that you remember?
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Re: I do not remember the username and mail

Postby sMartins » Tue Mar 27, 2018 4:42 pm

yeah but that doesn't solve the problem that eventually one will forget about it after some time.
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I only logged in to say this sentence. by neeco » 30 Oct 2018, 02:57
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Re: I do not remember the username and mail

Postby Granger » Tue Mar 27, 2018 5:24 pm

sMartins wrote:yeah but that doesn't solve the problem that eventually one will forget about it after some time.

FYI: You're sitting infront of a device that is able to remember stuff that you type in there.

You could, for example, use the 'save as draft' function of the forum to make yourself a note on which email you used for the account.
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