Client crash

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Client crash

Postby 2589blue » Fri Nov 30, 2018 3:38 pm

#
# A fatal error has been detected by the Java Runtime Environment:
#
# EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00000001800f65e0, pid=6484, tid=0x0000000000001afc
#
# JRE version: Java(TM) SE Runtime Environment (8.0_191-b12) (build 1.8.0_191-b12)
# Java VM: Java HotSpot(TM) 64-Bit Server VM (25.191-b12 mixed mode windows-amd64 compressed oops)
# Problematic frame:
# C [ig4icd64.dll+0xf65e0]
#
# Failed to write core dump. Minidumps are not enabled by default on client versions of Windows
#
# If you would like to submit a bug report, please visit:
# http://bugreport.java.com/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.

My Client does not respond
Can someone tell me how to fix this
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Re: Client crash

Postby Granger » Fri Nov 30, 2018 4:32 pm

Error in the Intel GPU driver. Try one from Intel should you have the Microsoft supplied one, a current version in case you have an old one, or an older version in case you have the current one. Or get a graphics card where the opengl drivers are not substandard.
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Re: Client crash

Postby MagicManICT » Fri Nov 30, 2018 5:13 pm

It would be good to know what hardware you have installed as well as operating system and version information.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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Re: Client crash

Postby 2589blue » Sat Dec 01, 2018 1:44 pm

>> MagicManICT

i use amber client 1.68.5
I can not find my error log in standard client so i use that
Last edited by 2589blue on Sat Dec 01, 2018 1:56 pm, edited 1 time in total.
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Re: Client crash

Postby 2589blue » Sat Dec 01, 2018 1:55 pm

>> Granger

First, My English skill is pretty bad, There is a possibility that I did not understand your answer.
I think you pointed out my computer's performance.
--
actually i use my laptop.
my laptop is pretty old and aged.
Anyway, I do not know whether i can play HnH or not, that's because developer does not mention the computer performance.

CPU : Intel i5-2450m 2.50Ghz
Graphic : Internal graphics (Intel HD Graphics Family)
Ram : 6 GB
Bit : 64Bit
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Re: Client crash

Postby Granger » Sat Dec 01, 2018 2:05 pm

2589blue wrote:i use amber client 1.68.5
I can not find my error log in standard client so i use that

Do you have the same problem with the official client?

TL;DR from what I wrote: try a differnt driver for your GPU.
viewtopic.php?f=47&t=44629 has some more information.
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Re: Client crash

Postby 2589blue » Sun Dec 02, 2018 7:48 am

Granger wrote:
2589blue wrote:i use amber client 1.68.5
I can not find my error log in standard client so i use that

Do you have the same problem with the official client?

TL;DR from what I wrote: try a differnt driver for your GPU.
viewtopic.php?f=47&t=44629 has some more information.


Yes. same problem at official client
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