need help, game closes on start

Ask, answer and discuss any and all topics about the hows, whys, wheres and whens of playing Haven & Hearth.

need help, game closes on start

Postby sarahschreiber » Thu Oct 17, 2019 4:02 pm

Ok so I can't play for some reason, I start the game with java and i see a small black box and then it disappears quickly. Please someone help sigh.

my java is up to date and verified
sarahschreiber
 
Posts: 1
Joined: Thu Oct 17, 2019 4:01 pm

Re: need help, game closes on start

Postby MagicManICT » Thu Oct 17, 2019 6:06 pm

We need to know some things: Operating system (version number also), Java version, which client you're using (is it up to date?), graphics device (and driver version)

Another help is if you can get a crash log. If it's not spitting out to your screen, it should at least get copied to your primary storage. Search your Java installation for the file "hs_err_pid.log". It might be elsewhere in storage if it's not found where Java is installed. This should be the last crash report generated by Java.

This could be one of several issues. Without further information, there's not much we can help with.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
User avatar
MagicManICT
 
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am


Return to How do I?

Who is online

Users browsing this forum: Ahrefs [Bot], ChatGPT-User [Bot], Claude [Bot], Yandex [Bot] and 0 guests