How do I get this game to work?

Ask, answer and discuss any and all topics about the hows, whys, wheres and whens of playing Haven & Hearth.

How do I get this game to work?

Postby nikkalos » Sun Apr 18, 2021 2:07 am

I hit "Play".
I select "keep download anyway"
I select "Run with Java Web Launcher"
I get "unable to launch the application".

I've been trying to play this game for weeks now, and I can't get it to work.
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Re: How do I get this game to work?

Postby MagicManICT » Sun Apr 18, 2021 2:25 am

You're running into a similar situation as with this thread: viewtopic.php?f=42&t=70348&hilit=rename+autohaven#p877844

Primary issues: Java.exe isn't associated as the appropriate program to launch a .jar file. Follow the directions given in the thread to make sure "autohave-<user_name>.jar" launches with java.exe (or javaw.exe) first. If it won't, it's possible that there is an error in the .jar file that requires you to rename it to "autohaven.jar."
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Re: How do I get this game to work?

Postby nikkalos » Sun Apr 18, 2021 5:45 am

I'm looking everywhere on this post, but running the download as Java still opens Java, it just doesn't work.
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Re: How do I get this game to work?

Postby nikkalos » Sun Apr 18, 2021 5:59 am

MagicManICT wrote:You're running into a similar situation as with this thread: viewtopic.php?f=42&t=70348&hilit=rename+autohaven#p877844

Primary issues: Java.exe isn't associated as the appropriate program to launch a .jar file. Follow the directions given in the thread to make sure "autohave-<user_name>.jar" launches with java.exe (or javaw.exe) first. If it won't, it's possible that there is an error in the .jar file that requires you to rename it to "autohaven.jar."


This is not the issue I am having. The file is associated with Java, it just doesn't do anything.
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Re: How do I get this game to work?

Postby MagicManICT » Sun Apr 18, 2021 8:16 am

Nobody here has remote access to your computer, so we can't see what's going on. All we can do is best guess based on other recent problems. Please post all details from error reports when they're available.

Also potentially useful to know is what version of Java you're running and what operating system, as well as CPU and GPU being used.
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Re: How do I get this game to work?

Postby nikkalos » Mon Apr 19, 2021 1:12 am

This is where I'm getting my Java.
https://www.java.com/en/

These are the details of the failed launch, there's nothing useful in it unfortunately.

I'm running windows 10, I got an i7-8700k CPU, and I believes it's a 2700 RTX GPU.
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Re: How do I get this game to work?

Postby nikkalos » Mon Apr 19, 2021 1:13 am

You can also message me on Discord at Krillix#7418 for me to stream the entire process I'm attempting.
Appreciate the help!
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Re: How do I get this game to work?

Postby MagicManICT » Mon Apr 19, 2021 12:45 pm

I think I may know what the issue is here, but before I send you off after a red herring, let me ask loftar about it.
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Re: How do I get this game to work?

Postby nikkalos » Mon Apr 19, 2021 5:56 pm

Great! I'll be here.
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Re: How do I get this game to work?

Postby MagicManICT » Tue Apr 20, 2021 2:31 am

I haven't heard back from loftar yet. Can you confirm which Java program you are using to launch Haven? The program used should be "java.exe," though "javaw.exe" should work as well (it's more or less an extended version of the basic Java launcher). These should be titled "Java(TM) Platform SE binary." Right click autohaven-<user_name>.jar and mouse over "Open with... >" should indicate which application is being used as the first listed.

My suspicion, from the bug report, is that the third, and no longer used Java launcher "Java Web Start" (javaws.exe), is being used to attempt to launch Haven. There was an update to Java in 2019 that prompted the change, and some of our old support posts haven't been properly updated or moved. If a person were to follow the old instructions, then they'd get an error about unable to process the file, and some information in the crash report further indicate that it is the problem. If my line of thought is correct, then it didn't occur to me that it may be the problem until I read the report.

If you need to manually find "java.exe" the default location for it in Windows is "C:\Program Files\Java\jre1.8.0_281\bin" (the version number jre1.8.0_281 changes when Java updates).
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