by MagicManICT » Thu Jun 13, 2019 10:03 am
Let me rephrase what Granger is saying: it's not something that we're going to help with in Bugs, which is reserved for game play issues and issues in the standard client. Troubleshooting should be taken up with a modder unless you can confirm that the issue is in the standard client.
Also, without general details or a crash report, it is difficult, if even possible, to troubleshoot a problem. For the purposes of this, try to use the base client and see what results are produced. Try to provide us with what information you can, such as hardware, software, and driver versions. See [urlhttp://www.havenandhearth.com/forum/viewtopic.php?f=47&t=39954]here[/url] for some initial troubleshooting steps. Also, if you're crashing to the desktop, Java should be generating a log file somewhere. Try to locate the file "hs_pid_err.log" somewhere on your drive, typically where you installed Java at.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.