Game hangs after character selection

[ivka]

I haven't been playing for some time, because there was issue with certificates or something like that.
I have returned now - with new PC, fresh install of OS and Java and client - and cannot play.
First of all - old error doesn't appear anymore, so this is good. But I still can't play.

Symptoms:
1) I do log in (successfully)
2) I choose character and press "Play" or choose "New Character"
3) The game shows "Loading" "Waiting for map data"
4) it waits - then drops back to login screen!!
(sometimes it loads up and shows scene, but I can't do anything there).

Software:

Microsoft Windows [Version 10.0.19045.6466]
java version "1.8.0_501"
Java(TM) SE Runtime Environment (build 1.8.0_501-b08)
Java HotSpot(TM) 64-Bit Server VM (build 25.501-b08, mixed mode)
Tried Ender client and latest native client (I got by clicking "Play" button).

Hardware:

CPU: AMD Ryzen 9 9950X 16-Core
Memory: 98 304 MB RAM
MB: X870 Gaming WIFI6
GPU: NVIDIA GeForce RTX 5060
Driver: Game Ready Driver - 610.74 - Tue Jul 7, 2026

[Halbertz]

I haven't been playing for some time, because there was issue with certificates or something like that.
I have returned now - with new PC, fresh install of OS and Java and client - and cannot play.
First of all - old error doesn't appear anymore, so this is good. But I still can't play.

Symptoms:
1) I do log in (successfully)
2) I choose character and press "Play" or choose "New Character"
3) The game shows "Loading" "Waiting for map data"
4) it waits - then drops back to login screen!!
(sometimes it loads up and shows scene, but I can't do anything there).

Software:

Microsoft Windows [Version 10.0.19045.6466]
java version "1.8.0_501"
Java(TM) SE Runtime Environment (build 1.8.0_501-b08)
Java HotSpot(TM) 64-Bit Server VM (build 25.501-b08, mixed mode)
Tried Ender client and latest native client (I got by clicking "Play" button).

Hardware:

CPU: AMD Ryzen 9 9950X 16-Core
Memory: 98 304 MB RAM
MB: X870 Gaming WIFI6
GPU: NVIDIA GeForce RTX 5060
Driver: Game Ready Driver - 610.74 - Tue Jul 7, 2026

Hmm, looks like failed connection to game server (there are two different servers: one before login screen and one after). By any chance are you from Russia?

[displaced]

I haven't been playing for some time, because there was issue with certificates or something like that.
I have returned now - with new PC, fresh install of OS and Java and client - and cannot play.
First of all - old error doesn't appear anymore, so this is good. But I still can't play.

Symptoms:
1) I do log in (successfully)
2) I choose character and press "Play" or choose "New Character"
3) The game shows "Loading" "Waiting for map data"
4) it waits - then drops back to login screen!!
(sometimes it loads up and shows scene, but I can't do anything there).

Software:

Microsoft Windows [Version 10.0.19045.6466]
java version "1.8.0_501"
Java(TM) SE Runtime Environment (build 1.8.0_501-b08)
Java HotSpot(TM) 64-Bit Server VM (build 25.501-b08, mixed mode)
Tried Ender client and latest native client (I got by clicking "Play" button).

Hardware:

CPU: AMD Ryzen 9 9950X 16-Core
Memory: 98 304 MB RAM
MB: X870 Gaming WIFI6
GPU: NVIDIA GeForce RTX 5060
Driver: Game Ready Driver - 610.74 - Tue Jul 7, 2026

Just for the sake of it, get a new java Version (25). 1.8.0 is ancient. Even if it get's update, it's the old legacy release.
https://adoptium.net/de/temurin/releases

The steam release ships with 25.

Other than that, question above still stands.

[ivka]

Hmm, looks like failed connection to game server (there are two different servers: one before login screen and one after). By any chance are you from Russia?

Code: Select all

C:\Users\Irina>ping game.havenandhearth.com -t

Pinging ansgar.seatribe.se [46.4.95.116] with 32 bytes of data:
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56

Ping statistics for 46.4.95.116:
    Packets: Sent = 8, Received = 8, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 47ms, Maximum = 47ms, Average = 47ms
Control-C

Is this good enough? And I hope I ran it to correct address? And yes, I am, but I prefer asking technical rather than personal questions. And yes, I also speak 4 languages.

Just for the sake of it, get a new java Version (25). 1.8.0 is ancient. Even if it get's update, it's the old legacy release.
https://adoptium.net/de/temurin/releases

The steam release ships with 25.

Other than that, question above still stands.

That actually ended worse.

Java version says now:

openjdk version "25.0.4" 2026-07-21 LTS
OpenJDK Runtime Environment Temurin-25.0.4+7 (build 25.0.4+7-LTS)
OpenJDK 64-Bit Server VM Temurin-25.0.4+7 (build 25.0.4+7-LTS, mixed mode, sharing)

On the native client the error happens the same way, but Ender client stopped working completely (this time it gave a scren with error, basically "java.lang.RuntimeException: java.net.SocketTimeoutException:")... I am thinking about rolling back to previous Java version, that worked for both Ender and native. Or maybe I shall get newer client, because it is probably not compatible with this Java version.

[Halbertz]

And yes, I am, but I prefer asking technical rather than personal questions. And yes, I also speak 4 languages.

I don't care.
Game servers are effected by Roscomnadzor ban of hosting servers. If you want to play you have to either:
1) Use VPN.
2) Tweak zapret. Your ping just shows that data transfer of ICMP packets is going through, but game runs mixed TCP/UDP. What I am personaly using (DOM.RU):
-Zapret 1 version 1.9.9d
-Game filter TCP and UDP
-ALT12 strategy
You also have to add:

46.4.95.116

in ipset-all.txt

havenandhearth.com
seatribe.se

in list-general.txt
This is strategy that works for me. It doesn't mean that it will work for you. You have to try other premades or manualy edit parameters. Or use VPN.

[Regulus2424]

Actually, there is at least one more option

[ivka]

Game servers are effected by Roscomnadzor ban of hosting servers.

Are you suuure? I did quick check on rkn and found nothing.

Then I did more network research:

>curl -I game.havenandhearth.com
HTTP/1.1 303 Redirect
Content-Type: text/html
Location: http://game.havenandhearth.com/portal/
Content-Length: 0
Reporting-Endpoints: default="/mt/ua-report"
Server: ashd/0.13


>ping game.havenandhearth.com
Pinging ansgar.seatribe.se [46.4.95.116] with 32 bytes of data:
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56
Reply from 46.4.95.116: bytes=32 time=47ms TTL=56


>curl -I 46.4.95.116
HTTP/1.1 200 OK
Content-Type: text/html; charset=UTF-8
Content-Length: 761
Last-Modified: Fri, 19 Jun 2015 01:14:06 GMT
Date: Wed, 19 Aug 2026 16:55:06 GMT
Server: ashd/0.13


>curl -I ansgar.seatribe.se
HTTP/1.1 200 OK
Content-Type: text/html; charset=UTF-8
Content-Length: 761
Last-Modified: Fri, 19 Jun 2015 01:14:06 GMT
Date: Wed, 19 Aug 2026 16:58:16 GMT
Server: ashd/0.13

If I understand correctly, this means ICMP and TCP works correctly, I don't know how to check UDP though!

[Halbertz]

Game servers are effected by Roscomnadzor ban of hosting servers.

Are you suuure? I did quick check on rkn and found nothing.

https://old.rkn.gov.ru/news/rsoc/news74723.htm
They rent servers from Hetzner.
Idk you can check it in 10 seconds - just enable vpn and you will see that game works normaly. No idea why you are doing all of the things above.

[ivka]

Game servers are effected by Roscomnadzor ban of hosting servers.

Are you suuure? I did quick check on rkn and found nothing.

Idk you can check it in 10 seconds

Now that sounds like "You can try Astra Linux, it's just 10 seconds!"
"Try AutoCAD! Just 10 seconds!" ...
... like I have VPN or even know how to set it up ...

Well, I do have DeepSeek and other AI agents who can help, but it still absolutely doesn't look as 10 seconds after I asked AI how to set up vpn. Besides, I want less radical solution... And you know how VPN sounds.

[Halbertz]

Internet access has been restricted in the country for over three years. Is this some kind of trolling? If not, you either got out of prison yesterday (or are still there, judging by the frequency of your messages), or you were in a coma, I don't know. In any case, I wish you luck in returning to reality.