Devs are asleep while the server crashed?

Thoughts on the further development of Haven & Hearth? Feel free to opine!

Re: Devs are asleep while the server crashed?

Postby CheetosPotato » Sun Aug 30, 2015 3:49 am

I'm pretty sure that PayPal can force them to reimburse the downtime, especially if it's as much as it is. I'm not paying for a game that doesn't work, especially when a functioning game is what they're marketing. Oddly enough, I was about to put serious thought into getting a whole year's subscription before I remembered all the crashes. Maybe when it works (because I know it's being worked on), I'll buy it.
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Re: Devs are asleep while the server crashed?

Postby Denkar » Sun Aug 30, 2015 3:56 am

CheetosPotato wrote:especially when a functioning game is what they're marketing

when did they market this?? I'm pretty sure they explicitly said it'd be buggy and crash a lot the moment it is released.
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Re: Devs are asleep while the server crashed?

Postby CheetosPotato » Sun Aug 30, 2015 4:05 am

Denkar wrote:when did they market this?? I'm pretty sure they explicitly said it'd be buggy and crash a lot the moment it is released.


Probably, but not all customers want to swim through a library's worth of forum posts to make sure their purchases aren't crappy. It should probably be noted on the store page until the bugs get fixed.
You're right, though. I remember seeing that. I was going on a rant and not thinking straight.
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Re: Devs are asleep while the server crashed?

Postby burgingham » Sun Aug 30, 2015 4:42 am

Then just read the announcement posts. It states in the frigging title that it is an alpha...
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Re: Devs are asleep while the server crashed?

Postby jorb » Mon Sep 07, 2015 8:45 am

Apologies for the late reply. There are only two of us, and only one who knows the ways of the server inside out. If you do not wish to pay for what we are providing then that is certainly your prerogative. We have the ambition to restart as soon as the server goes down.
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