While the game is very engaging once you understand how it works, the lack of newbie-friendly information is a deterrent to new players. There are no tooltips for the abilities showing what they do (how is anyone supposed to know that exploration helps you forage?), no tooltips for what most craftable items do, no information on how combat works etc. One has to rely on external resources, notably the wiki on ringofbrodgar.com, for the information they need, but new players will generally not know where to look for it.
What I propose is the creation of a newbie channel that is set as the default chat channel for new players; a notice would be given on this channel whenever a new player would log into the world. New players could use this channel to ask for information about how the game works, and more experienced players would jump in to help them out. There would be an option to disable the channel for those players who weren't interested in helping out newcomers.
In addition, the players (myself included) could submit bits of in-game documentation, notably for item description tooltips. There are plenty of items that currently need this, clover and buckets being notable examples. The descriptions need to state how one can use the item, i.e. by right-clicking the item on another item, placing it in a container etc. While the wiki is clear about most things, new players have no idea that the wiki even exists, and would greatly benefit from immediate access to tooltip-based documentation.