I saw on Salem discord that they have polls asking about game machenics and giving devs an in sight what the community likes and dislikes, so I thought why not apply similar tactic to Hafen?
We could have either weekly, monthly or yearly surveys/polls that could be asnwered either on forums or (better, maybe) in game like clicking on Hearth Fire for example. Also it will be devs controlled so they could could have like 10 questions/polls of which players could answer and give them a better insight what people think is shit, what they enjoy and so on. Giving them a better understanding what to focus on more and what to focus on less.