Server issues: New server

Announcements about major changes in Haven & Hearth.

Re: Server issues: New server

Postby Seizure » Sun Sep 08, 2013 8:15 pm

W8 anyone? :lol:
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Re: Server issues: New server

Postby Pieczywo » Sun Sep 08, 2013 10:17 pm

FUUUUUUUUUUUUUUU ;( i have lost everything from my inventory, all my eq, and the boat with 2 chest of curios and stealed wax :( and my wardrobes are empty :( i hate this game


just kidding, want to play more :) i have cloned the saw q148 :D
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Re: Server issues: New server

Postby kotsa » Mon Sep 09, 2013 12:52 am

ya items plants got rollback but stats not ..... and i got again cubpoabrds of those pies ..... this need be fixed or some1 will use this with bad intention/... :( or already did for dupe pies/cheese
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Re: Server issues: New server

Postby Thijssnl » Mon Sep 09, 2013 12:55 am

Pieczywo wrote:FUUUUUUUUUUUUUUU ;( i have lost everything from my inventory, all my eq, and the boat with 2 chest of curios and stealed wax :( and my wardrobes are empty :( i hate this game


just kidding, want to play more :) i have cloned the saw q148 :D

Dont think 1 saw is worth all your other stuff, or your stuff must be really lowlevel :<
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Re: Server issues: New server

Postby MrGemini » Mon Sep 09, 2013 11:41 am

Thijssnl wrote:
Pieczywo wrote:just kidding, want to play more :)


Dont think 1 saw is worth all your other stuff, or your stuff must be really lowlevel :<


I think with "just kidding" he means he didnt loose something.
Greetings, Gemini & Tinkababe


jorb wrote:Given your obvious merits I'm not convinced that that's a loss, but... you would be more helpful if you stated what it is you dislike about this, and why. I can't do much with "QQstopkillinggaembye".
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Re: Server issues: New server

Postby Masti » Mon Sep 09, 2013 5:23 pm

So why was the rollback from a day or two ago?
I made so much progress and I'm sure I'm not the only one. A warning could've been nice.
Could someone explain what the heck happened?

Edit:
Just went into my house, and for some reason, my cupboards weren't rolled back, but instead the whole freakin' outside world was?

Allright, so, if I had stored something in my cupboards before the rollback, it would've effectively multiplied, like my 2 Blood Sterns just now.
Why would you not warn us about this?
Last edited by Masti on Mon Sep 09, 2013 5:27 pm, edited 1 time in total.
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Re: Server issues: New server

Postby rye130 » Mon Sep 09, 2013 5:24 pm

The server ran out of memory and crashed. Data was lost. There was no warning because it wasn't planned.
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Re: Server issues: New server

Postby Masti » Mon Sep 09, 2013 5:37 pm

Holy Ancestors that was fast.
That is indeed quite unfortunate, but from that arise a couple more questions regarding the current state of the server.
First of all, in what intervals are the backups made and was the memory overload caused by the game's code or some sort of a DDOS attack or does it perhaps still remain unknown?
Secondly, if the server just crashed, how did some data stay intact while the other parts were, seemingly, copied in from a backup afterwards?

Thank you for legitimately answering my question and with such haste.
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Re: Server issues: New server

Postby mvgulik » Mon Sep 09, 2013 6:23 pm

Masti wrote:A warning could've been nice.
:lol:

Masti wrote:That is indeed quite unfortunate, but from that arise a couple more questions regarding the current state of the server.
First of all, in what intervals are the backups made and was the memory overload caused by the game's code or some sort of a DDOS attack or does it perhaps still remain unknown?
Secondly, if the server just crashed, how did some data stay intact while the other parts were, seemingly, copied in from a backup afterwards?

Current state of server is: UP
Anything else is "No Good"

Additional crash detail might be pried loose from Loftar at next crash at irc://irc.synirc.net/Haven ... If he knows them at the point that is.
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Re: Server issues: New server

Postby loftar » Mon Sep 09, 2013 6:33 pm

Masti wrote:First of all, in what intervals are the backups made

Backups are quite irrelevant for the purpose of these kinds of events, because unless I do them constantly (and they can't be done without shutting down the server), they're bound to be older than the data as it was rolled back to anyway.

Masti wrote:was the memory overload caused by the game's code or some sort of a DDOS attack or does it perhaps still remain unknown?

In either event, it was caused by the game's code, because a DDoS attack shouldn't cause memory leaks to begin with. Whether, however, there is an exploit that can be used to trigger the bug that causes the server to consume memory rapidly is unknown, however, since I don't know what causes it (or I would have fixed it). I have found no reason to suspect that it is an exploit, however.

The difference in this case, however, is that so much memory was consumed that the kernel's OOM killer went in and reaped the server process before I had a chance to take care of it properly. I am considering turning off memory overcommitting.

Masti wrote:Secondly, if the server just crashed, how did some data stay intact while the other parts were, seemingly, copied in from a backup afterwards?

It's simply the last saved version of the data that is used. The data that has been "lost" was simply such data that had not been saved from the live state of the server at the point where the kernel killed it.
"Object-oriented design is the roman numerals of computing." -- Rob Pike
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