jorb wrote:All big institutions are prone to that kind of behavior. After a while each customer becomes just an anonymous statistic that you don't have to give a crap about. The nice thing about capitalism and freedom of choice is that that other smaller provider exists at all.
Let's say I start a new smith character and begin selling Thanes, q100. Sodom, AD, Bottleneck has 1000q+ already, they start selling too. Guess who's not gonna get to sell his wares?
The nice thing about freedom of choice, of course, is the option of buying q100 instead of q1000. But who would actually do that? Small businesses are getting scarce and are easily overlooked due to lack of advertising capital. The amount of resources the bigger companies have at their disposal for development and marketing purposes is so much more than that of smaller competitors that it simply blows away everyone but the biggest. Take a look at EA, Blizzard, Ubisoft. If you pick out any recently released game, chances are it was made by one of these. Strangely enough, even though these new games tend to consist of utmost crap (whether it be gameplay, storyline, or overall concept), these studios dominate the market simply due to the fact that other game makers cannot afford it anymore to advertise/sell their products on a similar scale. What I want to say here is that while in some cases, smaller providers are feasible and better (as with the SIM card), in other cases (games) they have already been wiped by their established competition.
Zirikana wrote:I'm not saying large businesses are spotless, but this world-wide myth that "big business" is the root of all evil is really quite baffling to me. At any rate, i'd rather see a big corporation that IS evil be taken down by good journalism and an informed customer base voting with their wallets, and not by some pencil-necked politician with an axe to grind.
About journalism... the power of journalism is far from being enough to do the trick. You might want to browse Wikileaks a bit to see how much bullshit has already been uncovered. Truth is, alot of people don't or more importantly can't give a fuck about what's going on in the world. What's a little worker drone supposed to do about his bosses' corruption? Should he go to the press and get fired? And leave feeding the family to... the state? Definitely not.
About voting with their wallets... you truly are an idealist, aren't you? People are easier to manipulate than to educate. Manipulation generates money, education costs money. Just look at all those WoW-zombies out there. Are you trying to tell me it's fun to do the same five clicks over and over? The folks at Blizz just managed to get a few things right about human psychology and six years later, they already had an army of 11 million cash cows ready to pay their bills. I'm not saying Blizzard is evil - they are just as human as everyone else. If I had the chance, I would definitely exploit the hell out of my clients and make them pay for whatever they can be made to pay for. This is exactly why I am afraid of the future. Uncontrolled capitalism, uncontrolled manipulation and an uneducated, critique-incapable consumer base are the perfect recipe for disaster.
Of course, this future will be an ideal environment for the zombies who "voted with their wallets", so there's nothing to be afraid of if you count yourself to be one of them. There'll (hopefully) still be the option of having a bullet to the head for those who want something else.