Improved forum moderation ('Shitposters under curfew')

Thoughts on the further development of Haven & Hearth? Feel free to opine!

Re: Improved forum moderation

Postby TeckXKnight » Sun Sep 11, 2016 10:00 am

dageir wrote:Would there be some kind of warning prior to be subjected to censorship?
I shitpost alot, but often spaced out in time. I'd appreciate if I was informed before
being placed on a list so I could change my ways a bit.

It's the equivalent of being banned in the current system. Generally you'll receive warnings ahead of time unless mods feel that the circumstances warrant an immediate ban/probation. I don't think you've ever done anything that warrants a ban so you wouldn't even notice a difference.
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Re: Improved forum moderation

Postby Granger » Sun Sep 11, 2016 10:07 am

dageir wrote:Would there be some kind of warning prior to be subjected to censorship?

It isn't ment to be used as censorship (even if it technically is) but as an effective means to clarify the message of 'stop ignoring the forum rules'.
Warnings will still exist.

One could argue though that publicly making a statement like
dageir wrote:I shitpost alot
should make you a prime candidate without further questions asked ;)

Being put on the list would happen by moderator discretion, as would being removed from it. No difference to bans there, with the exception of you not being totally silenced and good posts you make will still appear to the forum (even if slightly delayed), so posting good stuff will speed up being free again (since the moderators can read through what you post instead of having to hope you return a better human as you were before the ban).

The answer to what to do with people on a shitpost spree because of <drunk/doped/disgruntled> would be quite simple: put them on the list quickly and remove them when they're back to their own selves (which will be noticeable by looking at what they post). The question of what to do with
dageir wrote:I'd appreciate if I was informed before being placed on a list so I could change my ways a bit.
when reading it in the way of 'tell me how it works so I can game it as much as possible' (not that you said that, just twisting it a bit to make the point) is still open and input on it is very appreciated.
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Re: Improved forum moderation

Postby Patchouli_Knowledge » Sun Sep 11, 2016 5:53 pm

TeckXKnight wrote:This method also addresses concerns I've raised before of having to make alts to do simple things like appeal bans, etc.. Giving users probation lets mods keep them on the radar without absolutely silencing them for however long.


There isn't a function to limit probational members to post only in the plea for moderator?
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Re: Improved forum moderation

Postby Granger » Sun Sep 11, 2016 6:58 pm

Patchouli_Knowledge wrote:
TeckXKnight wrote:This method also addresses concerns I've raised before of having to make alts to do simple things like appeal bans, etc.. Giving users probation lets mods keep them on the radar without absolutely silencing them for however long.


There isn't a function to limit probational members to post only in the plea for moderator?


Not in the current form (= as long as the plea thread in in announcements and not in a separate forum).
But that wouldn't help alleviate the downsides of bans (and especially their offspring, evasion).

The intend is not to make users go away, but to adhere to the rules so we all can have a plesant stay on the forum.
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Re: Improved forum moderation

Postby Patchouli_Knowledge » Sun Sep 11, 2016 11:23 pm

My response was mostly inquiring about a (non-existing) function that would allow punished user to in the respective plea so they do not have to be forced to "ban evade" to make a plea but that is a separate issue altogether.

I don't have any comments on this suggestion so far though, nor have I ran through it enough in my mind to make a precise prediction yet.
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Re: Improved forum moderation

Postby Granger » Tue Sep 13, 2016 7:43 am

Patchouli_Knowledge wrote:My response was mostly inquiring about a (non-existing) function that would allow punished user to in the respective plea so they do not have to be forced to "ban evade" to make a plea but that is a separate issue altogether.


Again, they could post to Plea but it would go through the moderation queue as everything else. As currently only really offtopic stuff is removed from plea the same would apply to the new system so posts to Plea would be approved as long as they don't disrupt (or one moderator deems them to be fit to demonstrate why someone is flagged).

I don't have any comments on this suggestion so far though, nor have I ran through it enough in my mind to make a precise prediction yet.


Please share any predictions you come up with.

Further comments please, anyone?
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Re: Improved forum moderation

Postby Patchouli_Knowledge » Tue Sep 13, 2016 8:14 am

At the time of this writing, there is currently one scenario that plays into my mind which involves the rather small number of moderators where the system may amplify the problem. An issue that may arrive is comes in two flavors, trolls deciding to create a flood of alts to overload the backlog of the system, and a large flux of genuinely new player coming in due to something triggering the flow here such as the youtube video a few years ago.

The biggest concern is if one or more moderator become in disposed or is unable to perform their moderator duty due to event (such as family death) or real life which causes a larger ratio of work to fall upon the others. Unless I am grossly overestimating the effort to go through the probational system, I fear it may cause a bit of a backlog of chores. At the very least, it will end up being more tedious like performing paperwork repetitively. I assume that if it gets too work heavy, additional moderators or, at least, helpers can be appointed, though this may defeat the purpose of downsizing the staff.

PS: If I sound incoherent, it is because I am making this post at 2 AM so my mind is rather hazy and tea isn't 100% effective.
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Re: Improved forum moderation

Postby TeckXKnight » Tue Sep 13, 2016 8:25 am

Patchouli_Knowledge wrote:PS: If I sound incoherent, it is because I am making this post at 2 AM so my mind is rather hazy and tea isn't 100% effective.

Go to sleep Patch.

I mean, the issue of the workload becoming overwhelming is legitimate but that's true with and without the system. We can't know the threshold of our capacities either way without experiencing it and at those times we can reactively tackle issues that pop up. We've just got to stay on our feet and be spry.
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Re: Improved forum moderation

Postby Teleskop » Sun Sep 18, 2016 10:35 pm

i got colored nickname thx
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Re: Improved forum moderation

Postby Granger » Mon Sep 19, 2016 9:51 am

The system has been tested and is now working as intended (see post directly above). Some shortcuts here and there for moderators are still missing to ease the approval process (flagging an user already works painless and swift) but they'll be available eventually to make sure that offenders are as least annoyed by being under curfew as possible (within the scope of the basic idea to annoy them more than the moderators that have to deal with them).

So for the moment please think twice about applying to being a test subject of this new approach to moderation since it might take longer to approve your good messages to the public than intended by us.

Please use this thread only for discussions and suggestions about the mechanic, not for comments about specific uses (that is what the Plea for Moderation is for).

Comments and suggestions are welcome.
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