Disconnection Issues

[borka]

the time outs make me wonder a bit if it isn't a Provider routing problem or a problem at Level3.net ?!?

FYI
21 decix-gw.hetzner.de [80.81.192.164] (Where Hetzner gets connected to Frankfurt Node)
22 hos-bb1.juniper1.rz12.hetzner.de (these are routers inside the Datacenter12 - RZ 12 where the server is located)
23 hos-tr1.ex3k15.rz12.hetzner.de (these are routers inside the Datacenter12 - RZ 12 where the server is located)

[ListenPal]

the time outs make me wonder a bit if it isn't a Provider routing problem or a problem at Level3.net ?!?

FYI
21 decix-gw.hetzner.de [80.81.192.164] (Where Hetzner gets connected to Frankfurt Node)
22 hos-bb1.juniper1.rz12.hetzner.de (these are routers inside the Datacenter12 - RZ 12 where the server is located)
23 hos-tr1.ex3k15.rz12.hetzner.de (these are routers inside the Datacenter12 - RZ 12 where the server is located)

Hmmm i see. So assuming it is a provider routing problem the only way to fix it would be to change Internet providers... So potentially to solve this we need to be able to find an alternative route to the server.

That being the case is there a work around, like perhaps a proxy that she could use or something else?

As you can imagine she just wants to play without the dc's. if its a bit laggy she doesnt mind.

[Grable]

I seriously doubt it's ISPs problem that she's losing the connection.

[borka]

@Listen Pal
try to ask the provider about any problems with routing and tell them her problem...

sure you could try with a proxie like https://www.torproject.org/

Java uninstall and reinstall checked?!?

[ListenPal]

@Listen Pal
try to ask the provider about any problems with routing and tell them her problem...

sure you could try with a proxie like https://www.torproject.org/

Java uninstall and reinstall checked?!?

Yeap, we checked java, uninstalled and reinstalled it but the the issue still persists.
Going to get her to try the proxy and i'll get back to you, fingers crossed.

[borka]

fingers crossed here too

[ListenPal]

Good news, So far =p.

We used another free proxy/vpn called Hotspotsheild, edited the bat file for Haven and hearth and so far no time outs/disconnections.

Code for the bat file:
\updater\HnH_updater.exe
"C:\Program Files\Java\jre7\bin\java.exe" -Xms512m -Xmx1024m -Dhttp.proxyHost=proxy.work -Dhttp.proxyPort=8080 -jar haven.jar moltke.seatribe.se

I've also attached the CMD trace! (didnt block the IP as she was using a proxy)

Woot woot!

I will update if it continues to work without dc's

[borka]

neat - looks like Hurricane does a better routing then Level3 ... Pao Alto -> Ashburn -> Paris -> Frankfurt

[ListenPal]

Updating, the proxy in fact worked.

She had no disconnection issues what so ever.

Thanks for all the help!

Edit: Hopefully in the future there will be another work around =3

[synntax33]

Hey so I have been expieriencing bad disconnect issues with haven as well, I am at a hotel, and I read this post, installed hotspotshield, and noticed a complete difference in tracert results. Was wondering about the batch file tho, where did you get the information to change it? Would I be able to copy and paste it? Although I have no update file/folder?