During interviews major game devs always say player feedback usually right about problems, and almost never right about solutions. They would see that 90% of the playerbase hates winter and put fixing it on the top of the priority list, but they would disregard every specific suggestion on how to fix it. The way they talk about it so ubiquitously in interviews makes me pretty confident the vast majority of successful developers do this.
I'm pretty sure the reason Jorbtar doesn't do it this way is because they are not good enough at understanding what will be fun for people from various playstyles. 1:1 suggestions from players end up being better than them interpreting what they don't like and fixing it. They're just REALLY bad at game theory. Imagine unironically falling for the traveling merchant meme. FOR YEARS.