Crashing upon connecting

[Jackwolf]

So far my friend has had troubles starting up the game, for seemingly no reason. Myself and another friend operate the game fine, and all three of us downloaded it from the same place (here.) So far he only manages to get to the log in screen, upon logging in it says "Autheticating" then "Connecting" and crashes shortly there after. Only once so far has he managed to get to the actual Log in screen where he can select a character (I made one for him on his account to see if it would help, it didn't.), but as of now we have yet to recreate it under any means. During the past couple times Java has come up with an error, it is as follows;

Code: Select all

# A fatal error has been detected by the Java Runtime Environment:
#
#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x18aa2c77, pid=5740, tid=6080
#
# JRE version: 6.0_23-b05
# Java VM: Java HotSpot(TM) Client VM (19.0-b09 mixed mode windows-x86 )
# Problematic frame:
# C  [PCTBDCore.dll+0xb2c77]
#
# If you would like to submit a bug report, please visit:
#   http://java.sun.com/webapps/bugreport/crash.jsp
# The crash happened outside the Java Virtual Machine in native code.
# See problematic frame for where to report the bug.
#

---------------  T H R E A D  ---------------

Current thread (0x1cf44400):  JavaThread "Music player" daemon [_thread_in_native, id=6080, stack(0x209a0000,0x209f0000)]

siginfo: ExceptionCode=0xc0000005, reading address 0x00000000

Registers:
EAX=0x00000000, EBX=0x158e99b8, ECX=0x18b38a68, EDX=0x00000000
ESP=0x209ef0bc, EBP=0x00000001, ESI=0x06406a5c, EDI=0x00000013
EIP=0x18aa2c77, EFLAGS=0x00010246

Register to memory mapping:

EAX=0x00000000
0x00000000 is pointing to unknown location

EBX=0x158e99b8
{method}
 - klass: {other class}

ECX=0x18b38a68
0x18b38a68 is pointing to unknown location

EDX=0x00000000
0x00000000 is pointing to unknown location

ESP=0x209ef0bc
0x209ef0bc is pointing into the stack for thread: 0x1cf44400
"Music player" daemon prio=6 tid=0x1cf44400 nid=0x17c0 runnable [0x209ef000]
   java.lang.Thread.State: RUNNABLE

EBP=0x00000001
0x00000001 is pointing to unknown location

ESI=0x06406a5c

[error occurred during error reporting (printing registers, top of stack, instructions near pc), id 0xc0000005]

Stack: [0x209a0000,0x209f0000],  sp=0x209ef0bc,  free space=316k
Native frames: (J=compiled Java code, j=interpreted, Vv=VM code, C=native code)
C  [PCTBDCore.dll+0xb2c77]

Java frames: (J=compiled Java code, j=interpreted, Vv=VM code)
j  com.sun.media.sound.HeadspaceSoundbank.nOpenResource(Ljava/lang/String;)J+0
j  com.sun.media.sound.HeadspaceSoundbank.initialize(Ljava/lang/String;)V+7
j  com.sun.media.sound.HeadspaceSoundbank.<init>(Ljava/net/URL;)V+89
j  com.sun.media.sound.AbstractPlayer.loadDefaultSoundbank()Ljavax/sound/midi/Soundbank;+56
j  com.sun.media.sound.AbstractPlayer.openInternalSynth()V+15
j  com.sun.media.sound.MixerSynth.implOpen()V+51
j  com.sun.media.sound.AbstractMidiDevice.doOpen()V+12
j  com.sun.media.sound.AbstractMidiDevice.open()V+10
j  haven.Music$Player.run()V+74
v  ~StubRoutines::call_stub

---------------  P R O C E S S  ---------------

Java Threads: ( => current thread )
  0x1cf46400 JavaThread "Headspace mixer frame proc thread" daemon [_thread_blocked, id=1100, stack(0x21380000,0x213d0000)]
  0x1cf45c00 JavaThread "Java Sound Sequencer" [_thread_blocked, id=5796, stack(0x21180000,0x211d0000)]
  0x1cf45800 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=336, stack(0x210f0000,0x21140000)]
  0x1cf45000 JavaThread "Java Sound Event Dispatcher" daemon [_thread_blocked, id=932, stack(0x21060000,0x210b0000)]
  0x1cf44c00 JavaThread "Haven resource loader" daemon [_thread_in_native, id=2128, stack(0x20a30000,0x20a80000)]
=>0x1cf44400 JavaThread "Music player" daemon [_thread_in_native, id=6080, stack(0x209a0000,0x209f0000)]
  0x1cf44000 JavaThread "Haven resource loader" daemon [_thread_blocked, id=4280, stack(0x20600000,0x20650000)]
  0x1cf43400 JavaThread "Server time ticker" daemon [_thread_blocked, id=6040, stack(0x20570000,0x205c0000)]
  0x1cf43800 JavaThread "Session writer" daemon [_thread_blocked, id=5448, stack(0x204e0000,0x20530000)]
  0x1cf42c00 JavaThread "Session reader" daemon [_thread_in_native, id=2140, stack(0x1c690000,0x1c6e0000)]
  0x1cf42800 JavaThread "Haven UI thread" [_thread_blocked, id=6064, stack(0x1eea0000,0x1eef0000)]
  0x1cf42000 JavaThread "D3D Screen Updater" daemon [_thread_blocked, id=3124, stack(0x1ea10000,0x1ea60000)]
  0x1cf41400 JavaThread "Haven resource loader" daemon [_thread_in_native, id=3964, stack(0x1c8d0000,0x1c920000)]
  0x1cf41000 JavaThread "Haven main thread" [_thread_blocked, id=5564, stack(0x1de30000,0x1de80000)]
  0x1cf41c00 JavaThread "Error reporter" daemon [_thread_blocked, id=2476, stack(0x1bfc0000,0x1c010000)]
  0x1cf40800 JavaThread "javawsApplicationMain" [_thread_blocked, id=5824, stack(0x1dda0000,0x1ddf0000)]
  0x1cf40400 JavaThread "AWT-EventQueue-1" [_thread_blocked, id=3800, stack(0x1c960000,0x1c9b0000)]
  0x1972dc00 JavaThread "AWT-EventQueue-0" [_thread_blocked, id=552, stack(0x1c7d0000,0x1c820000)]
  0x1972d400 JavaThread "AWT-Shutdown" [_thread_blocked, id=3164, stack(0x1c740000,0x1c790000)]
  0x1976d400 JavaThread "CacheCleanUpThread" daemon [_thread_blocked, id=3880, stack(0x1c0e0000,0x1c130000)]
  0x1976ac00 JavaThread "CacheMemoryCleanUpThread" daemon [_thread_blocked, id=5984, stack(0x1c050000,0x1c0a0000)]
  0x0269b000 JavaThread "DestroyJavaVM" [_thread_blocked, id=5940, stack(0x001f0000,0x00240000)]
  0x19769c00 JavaThread "Javaws Secure Thread" daemon [_thread_blocked, id=5584, stack(0x1bf30000,0x1bf80000)]
  0x19769800 JavaThread "AWT-Windows" daemon [_thread_in_native, id=2576, stack(0x024e0000,0x025e0000)]
  0x19768800 JavaThread "Java2D Disposer" daemon [_thread_blocked, id=1144, stack(0x1be00000,0x1be50000)]
  0x1974a800 JavaThread "traceMsgQueueThread" daemon [_thread_blocked, id=5572, stack(0x1afd0000,0x1b020000)]
  0x01e75c00 JavaThread "Low Memory Detector" daemon [_thread_blocked, id=5176, stack(0x19640000,0x19690000)]
  0x01e69400 JavaThread "CompilerThread0" daemon [_thread_blocked, id=3776, stack(0x19560000,0x195b0000)]
  0x01e68000 JavaThread "Attach Listener" daemon [_thread_blocked, id=5488, stack(0x19510000,0x19560000)]
  0x01e65000 JavaThread "Signal Dispatcher" daemon [_thread_blocked, id=1976, stack(0x194c0000,0x19510000)]
  0x01e37800 JavaThread "Finalizer" daemon [_thread_blocked, id=5832, stack(0x19360000,0x193b0000)]
  0x01e36400 JavaThread "Reference Handler" daemon [_thread_blocked, id=2092, stack(0x192d0000,0x19320000)]

Other Threads:
  0x01e32c00 VMThread [stack: 0x18f90000,0x18fe0000] [id=1692]
  0x01e7f400 WatcherThread [stack: 0x196d0000,0x19720000] [id=4016]

VM state:not at safepoint (normal execution)

VM Mutex/Monitor currently owned by a thread: None

Heap
 def new generation   total 32704K, used 31926K [0x04840000, 0x06bb0000, 0x09d90000)
  eden space 29120K,  99% used [0x04840000, 0x0647caf8, 0x064b0000)
  from space 3584K,  84% used [0x064b0000, 0x067a0fc0, 0x06830000)
  to   space 3584K,   0% used [0x06830000, 0x06830000, 0x06bb0000)
 tenured generation   total 72436K, used 52467K [0x09d90000, 0x0e44d000, 0x14840000)
   the space 72436K,  72% used [0x09d90000, 0x0d0ccd10, 0x0d0cce00, 0x0e44d000)
 compacting perm gen  total 17152K, used 17064K [0x14840000, 0x15900000, 0x18840000)
   the space 17152K,  99% used [0x14840000, 0x158ea388, 0x158ea400, 0x15900000)
No shared spaces configured.

Dynamic libraries:
0x00400000 - 0x00424000    C:\Program Files (x86)\Java\jre6\bin\javaw.exe
0x77b50000 - 0x77cd0000    C:\Windows\SysWOW64\ntdll.dll
0x76ab0000 - 0x76bb0000    C:\Windows\syswow64\kernel32.dll
0x75850000 - 0x75896000    C:\Windows\syswow64\KERNELBASE.dll
0x75720000 - 0x757c0000    C:\Windows\syswow64\ADVAPI32.dll
0x758a0000 - 0x7594c000    C:\Windows\syswow64\msvcrt.dll
0x75830000 - 0x75849000    C:\Windows\SysWOW64\sechost.dll
0x76e10000 - 0x76f00000    C:\Windows\syswow64\RPCRT4.dll
0x756c0000 - 0x75720000    C:\Windows\syswow64\SspiCli.dll
0x756b0000 - 0x756bc000    C:\Windows\syswow64\CRYPTBASE.dll
0x77370000 - 0x77470000    C:\Windows\syswow64\USER32.dll
0x774d0000 - 0x77560000    C:\Windows\syswow64\GDI32.dll
0x76cc0000 - 0x76cca000    C:\Windows\syswow64\LPK.dll
0x75960000 - 0x759fd000    C:\Windows\syswow64\USP10.dll
0x757d0000 - 0x75830000    C:\Windows\system32\IMM32.DLL
0x77560000 - 0x7762c000    C:\Windows\syswow64\MSCTF.dll
0x7c340000 - 0x7c396000    C:\Program Files (x86)\Java\jre6\bin\msvcr71.dll
0x6d7f0000 - 0x6da9c000    C:\Program Files (x86)\Java\jre6\bin\client\jvm.dll
0x73e60000 - 0x73e92000    C:\Windows\system32\WINMM.dll
0x74140000 - 0x7418b000    C:\Windows\system32\apphelp.dll
0x6d7a0000 - 0x6d7ac000    C:\Program Files (x86)\Java\jre6\bin\verify.dll
0x6d320000 - 0x6d33f000    C:\Program Files (x86)\Java\jre6\bin\java.dll
0x6d000000 - 0x6d14a000    C:\Program Files (x86)\Java\jre6\bin\awt.dll
0x73c00000 - 0x73c51000    C:\Windows\system32\WINSPOOL.DRV
0x771e0000 - 0x7733c000    C:\Windows\syswow64\ole32.dll
0x73130000 - 0x732ce000    C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7600.16661_none_420fe3fa2b8113bd\COMCTL32.dll
0x76c40000 - 0x76c97000    C:\Windows\syswow64\SHLWAPI.dll
0x73ea0000 - 0x73f20000    C:\Windows\system32\uxtheme.dll
0x6d280000 - 0x6d288000    C:\Program Files (x86)\Java\jre6\bin\hpi.dll
0x757c0000 - 0x757c5000    C:\Windows\syswow64\PSAPI.DLL
0x723b0000 - 0x72573000    C:\Windows\system32\d3d9.dll
0x73e20000 - 0x73e29000    C:\Windows\system32\VERSION.dll
0x72e60000 - 0x72e66000    C:\Windows\system32\d3d8thk.dll
0x73de0000 - 0x73df3000    C:\Windows\system32\dwmapi.dll
0x6d7e0000 - 0x6d7ef000    C:\Program Files (x86)\Java\jre6\bin\zip.dll
0x74a30000 - 0x74abc000    C:\Windows\system32\aticfx32.dll
0x74b10000 - 0x74b1a000    C:\Windows\system32\atiu9pag.dll
0x189f0000 - 0x18c29000    C:\Windows\PCTBDCore.dll
0x770a0000 - 0x77195000    C:\Windows\syswow64\WININET.dll
0x76970000 - 0x76aa6000    C:\Windows\syswow64\urlmon.dll
0x766e0000 - 0x7676f000    C:\Windows\syswow64\OLEAUT32.dll
0x77630000 - 0x7774c000    C:\Windows\syswow64\CRYPT32.dll
0x77b20000 - 0x77b2c000    C:\Windows\syswow64\MSASN1.dll
0x76770000 - 0x7696a000    C:\Windows\syswow64\iertutil.dll
0x75a90000 - 0x766d9000    C:\Windows\syswow64\SHELL32.dll
0x771a0000 - 0x771d5000    C:\Windows\syswow64\WS2_32.dll
0x76c00000 - 0x76c06000    C:\Windows\syswow64\NSI.dll
0x6b4a0000 - 0x6b58b000    C:\Windows\system32\dbghelp.dll
0x73d90000 - 0x73db1000    C:\Windows\system32\ntmarta.dll
0x76bb0000 - 0x76bf5000    C:\Windows\syswow64\WLDAP32.dll
0x70af0000 - 0x70ee5000    C:\Windows\system32\atiumdag.dll
0x746c0000 - 0x74a24000    C:\Windows\system32\atiumdva.dll
0x02780000 - 0x027e6000    C:\ProgramData\Anti-phishing Domain Advisor\visicom_antiphishing.dll
0x74190000 - 0x7419b000    C:\Windows\system32\profapi.dll
0x01ef0000 - 0x01ef9000    C:\Users\Urist Mc Catwrangler\AppData\Local\FLVService\lib\FLVSrvLib.dll
0x70f80000 - 0x71023000    C:\Windows\WinSxS\x86_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.4926_none_508ed732bcbc0e5a\MSVCR90.dll
0x6d1d0000 - 0x6d1e3000    C:\Program Files (x86)\Java\jre6\bin\deploy.dll
0x6d600000 - 0x6d613000    C:\Program Files (x86)\Java\jre6\bin\net.dll
0x1b0b0000 - 0x1b101000    C:\Program Files (x86)\Common Files\PC Tools\Lsp\PCTLsp.dll
0x737d0000 - 0x7380c000    C:\Windows\system32\mswsock.dll
0x71fe0000 - 0x71fe6000    C:\Windows\System32\wship6.dll
0x6d620000 - 0x6d629000    C:\Program Files (x86)\Java\jre6\bin\nio.dll
0x6d6a0000 - 0x6d6e6000    C:\Program Files (x86)\Java\jre6\bin\regutils.dll
0x72880000 - 0x728c4000    C:\Windows\system32\dnsapi.DLL
0x73cd0000 - 0x73cec000    C:\Windows\system32\iphlpapi.DLL
0x73cc0000 - 0x73cc7000    C:\Windows\system32\WINNSI.DLL
0x72580000 - 0x725d2000    C:\Windows\system32\RASAPI32.dll
0x72e40000 - 0x72e55000    C:\Windows\system32\rasman.dll
0x72e20000 - 0x72e2d000    C:\Windows\system32\rtutils.dll
0x73990000 - 0x73996000    C:\Windows\system32\sensapi.dll
0x74f70000 - 0x74f82000    C:\Windows\system32\DHCPCSVC.DLL
0x732e0000 - 0x732e5000    C:\Windows\System32\wshtcpip.dll
0x74ec0000 - 0x74ecd000    C:\Windows\system32\dhcpcsvc6.DLL
0x72000000 - 0x72024000    C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL
0x72310000 - 0x72316000    C:\Windows\system32\rasadhlp.dll
0x71d70000 - 0x71da8000    C:\Windows\System32\fwpuclnt.dll
0x72320000 - 0x72330000    C:\Windows\system32\NLAapi.dll
0x72300000 - 0x72308000    C:\Windows\System32\winrnr.dll
0x72160000 - 0x72170000    C:\Windows\system32\napinsp.dll
0x72140000 - 0x72152000    C:\Windows\system32\pnrpnsp.dll
0x6d230000 - 0x6d27f000    C:\Program Files (x86)\Java\jre6\bin\fontmanager.dll
0x73970000 - 0x73986000    C:\Windows\system32\CRYPTSP.dll
0x73930000 - 0x7396b000    C:\Windows\system32\rsaenh.dll
0x73920000 - 0x7392e000    C:\Windows\system32\RpcRtRemote.dll
0x741a0000 - 0x741b7000    C:\Windows\system32\USERENV.dll
0x1e100000 - 0x1e14d000    C:\Users\Urist Mc Catwrangler\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\16\1791ad0-232138e7-n\jogl.dll
0x75430000 - 0x754f8000    C:\Windows\system32\OPENGL32.dll
0x75400000 - 0x75422000    C:\Windows\system32\GLU32.dll
0x6db40000 - 0x6dc27000    C:\Windows\system32\DDRAW.dll
0x6db30000 - 0x6db36000    C:\Windows\system32\DCIMAN32.dll
0x76f00000 - 0x7709d000    C:\Windows\syswow64\SETUPAPI.dll
0x76c10000 - 0x76c37000    C:\Windows\syswow64\CFGMGR32.dll
0x76ca0000 - 0x76cb2000    C:\Windows\syswow64\DEVOBJ.dll
0x6d350000 - 0x6d356000    C:\Program Files (x86)\Java\jre6\bin\jawt.dll
0x1eef0000 - 0x1eef5000    C:\Users\Urist Mc Catwrangler\AppData\LocalLow\Sun\Java\Deployment\cache\6.0\16\1791ad0-232138e7-n\jogl_awt.dll
0x75640000 - 0x75647000    C:\Windows\system32\atiglpxx.dll
0x69030000 - 0x6a083000    C:\Windows\system32\atioglxx.dll
0x755f0000 - 0x755fa000    C:\Windows\system32\atigktxx.dll
0x1f120000 - 0x1f15d000    C:\Windows\system32\atiadlxy.dll
0x739d0000 - 0x739dd000    C:\Windows\system32\WTSAPI32.dll
0x76cd0000 - 0x76cfd000    C:\Windows\syswow64\WINTRUST.dll
0x6d780000 - 0x6d788000    C:\Program Files (x86)\Java\jre6\bin\sunmscapi.dll
0x6d510000 - 0x6d534000    C:\Program Files (x86)\Java\jre6\bin\jsound.dll
0x6d540000 - 0x6d548000    C:\Program Files (x86)\Java\jre6\bin\jsoundds.dll
0x72330000 - 0x723a2000    C:\Windows\system32\DSOUND.dll
0x71f40000 - 0x71f65000    C:\Windows\system32\POWRPROF.dll
0x74670000 - 0x746a9000    C:\Windows\system32\MMDevAPI.DLL
0x725e0000 - 0x726d5000    C:\Windows\system32\PROPSYS.dll
0x6dcc0000 - 0x6dcf0000    C:\Windows\system32\wdmaud.drv
0x6dcb0000 - 0x6dcb4000    C:\Windows\system32\ksuser.dll
0x6dca0000 - 0x6dca7000    C:\Windows\system32\AVRT.dll
0x744e0000 - 0x74516000    C:\Windows\system32\AUDIOSES.DLL
0x6dc90000 - 0x6dc98000    C:\Windows\system32\msacm32.drv
0x73e30000 - 0x73e44000    C:\Windows\system32\MSACM32.dll
0x6dc80000 - 0x6dc87000    C:\Windows\system32\midimap.dll
0x75a00000 - 0x75a83000    C:\Windows\syswow64\CLBCatQ.DLL

VM Arguments:
jvm_args: -Xbootclasspath/a:C:\\Program Files (x86)\\Java\\jre6\\lib\\javaws.jar;C:\\Program Files (x86)\\Java\\jre6\\lib\\deploy.jar;C:\\Program Files (x86)\\Java\\jre6\\lib\\plugin.jar -Djava.security.policy=file:C:\\Program Files (x86)\\Java\\jre6\\lib\\security\\javaws.policy -DtrustProxy=true -Xverify:remote -Djnlpx.home=C:\\Program Files (x86)\\Java\\jre6\\bin -Dsun.awt.warmup=true -Djnlpx.origFilenameArg=C:\\Users\\Urist Mc Catwrangler\\Desktop\\autohaven.jnlp -Djnlpx.remove=true -Xmx256M -Djnlpx.heapsize=NULL,256M -Djnlpx.splashport=49707 -Djnlpx.jvm=C:\\Program Files (x86)\\Java\\jre6\\bin\\javaw.exe
java_command: com.sun.javaws.Main C:\Users\URISTM~1\AppData\Local\Temp\javaws2
Launcher Type: SUN_STANDARD

Environment Variables:
PATH=C:\Program Files (x86)\Java\jre6\bin;C:\Program Files\Common Files\Microsoft Shared\Windows Live;C:\Windows\system32;C:\Windows;C:\Windows\System32\Wbem;C:\Windows\System32\WindowsPowerShell\v1.0\;C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static;C:\Program Files\Common Files\Microsoft Shared\Windows Live;"C:\Program Files (x86)\Java\jre6\bin"
USERNAME=Urist Mc Catwrangler
OS=Windows_NT
PROCESSOR_IDENTIFIER=AMD64 Family 16 Model 10 Stepping 0, AuthenticAMD



---------------  S Y S T E M  ---------------

OS: Windows 7 Build 7600

CPU:total 6 (6 cores per cpu, 1 threads per core) family 16 model 10 stepping 0, cmov, cx8, fxsr, mmx, sse, sse2, sse3, popcnt, mmxext, 3dnow, 3dnowext, lzcnt, sse4a

Memory: 4k page, physical 8386740k(6271000k free), swap 16771584k(14479364k free)

vm_info: Java HotSpot(TM) Client VM (19.0-b09) for windows-x86 JRE (1.6.0_23-b05), built on Nov 12 2010 15:00:43 by "java_re" with MS VC++ 7.1 (VS2003)

time: Mon Feb 14 00:11:38 2011
elapsed time: 44 seconds


[Robertzon]

Did he try any clients?

[Jackwolf]

We're trying out Ender's client right now, and apparently we're both dumb and have no idea what the run.bat is for Java... Otherwise we would edit it to find his game, and hopefully work.

[Jackwolf]

So anyone feel like explaining to a nub how to access the run.bat? >>

[MikeySix]

So anyone feel like explaining to a nub how to access the run.bat? >>

You double click it.
Also, make sure that you have the appropriate version. Here is the download link again:
http://www.mediafire.com/hnh_ender

Simply download, extract the folder to your desktop, open it, and double click run.bat. Alternatively, you could extract it somewhere else, and create a shortcut of run.bat to your desktop and even give it a pretty icon.

[loftar]

Your problem is in all likelyhood the same as this.