No such user could be found.

[Volod9]

I'm register new account. In time of registration i get email with topic "Haven & Hearth -- Registration", follow on link, and done registration. Played half day. Logout. After 1 hour i'm try to login, but i see this message "No such user could be found.".
All problem's here - in my alt's in bag key of my gate!

[Robertzon]

Try to use the first letter as a capital, if it wont work don't use it, same with pw

[Volod9]

I try reset PW - No such user could be found. My password consists of numbers.

[Volod9]

And... what i can to do?

[borka]

try with another keyboard and also try with possible misstypes of username?

[Volod9]

I think the problem is that I registered an account at the same address as that of the ground, but I do not understand why the system of registration did not warn me that the address is already in use

[Niacide]

Is your account name 'Volod9' or somthing else?

when logging into the game, accounts names are case sensitive. In the the forum, they are not

[Volod9]

My Account "Volod9_Cook". I've tried various ways of entering it. I know in any case was one or another letter at registration ...

[Volod9]

Jorb! Need your help! What can you advise?

[ElGato]

Usernames and passwords are case sensitive.
Meaning if your username and pass was "hello"; you could not login with the username and pass "Hello".
hth