I want to pay, but I can't

General discussion and socializing.

I want to pay, but I can't

Postby echoloth » Mon Mar 16, 2020 8:10 pm

Hello. I am fairly new here. Sorry if I stumbled into the wrong forum section for this question.

I really like the game so far and want to support it by verifying and most likely subscribing later.

However, I can't pay. Whenever I try to check out using Paypal, Paypal won't let me pay due to whatever unexplained reason. Whenever I try to pay using my credit card, the payment system declines it for some reason. Attaching a screenshot of it.

Do you have any advice, how do I pay?
You do not have the required permissions to view the files attached to this post.
echoloth
 
Posts: 3
Joined: Sun Mar 15, 2020 3:57 pm

Re: I want to pay, but I can't

Postby borka » Mon Mar 16, 2020 8:20 pm

right place for this

Xsolla has different security measures (fraud detection, illegal card usage ....) ... to try to answer your question it would be good to know with which paymentmethod you tried

Afaik - code 1049 is for creditcard, 1092 for paypal

you may ask Xsolla support

https://help.xsolla.com/

(scroll down for a ticket or try Live Chat) normally they solve such probs real fast
Avatar by SacreDoom
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
User avatar
borka
 
Posts: 9965
Joined: Thu Feb 03, 2011 7:47 pm
Location: World of Sprucecap

Re: I want to pay, but I can't

Postby echoloth » Mon Mar 16, 2020 8:40 pm

Thank you for the quick reply!

My payment finally went through Paypal and now it's alright, I would ask the mods to close the thread.
echoloth
 
Posts: 3
Joined: Sun Mar 15, 2020 3:57 pm


Return to The Inn of Brodgar

Who is online

Users browsing this forum: Claude [Bot] and 16 guests