Linking & Unlinking your Steam/Haven & Hearth accounts

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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby NickTheSushi » Thu Nov 21, 2024 5:01 pm

Why tf would linking your accounts wipe your characters? Surely this has to be a bug right?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby Sevenless » Thu Nov 21, 2024 5:10 pm

I have had multiple people I know create steam account, play on steam, link to haven (to use non-steam client) and have no issues.

Is the issue: playing on haven account then linking to steam (which has no haven characters)?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby NickTheSushi » Thu Nov 21, 2024 11:06 pm

Sevenless wrote:I have had multiple people I know create steam account, play on steam, link to haven (to use non-steam client) and have no issues.


Did those friends have existing characters on their haven account first, or on their steam account first?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby Sevenless » Fri Nov 22, 2024 12:38 am

NickTheSushi wrote:
Sevenless wrote:I have had multiple people I know create steam account, play on steam, link to haven (to use non-steam client) and have no issues.


Did those friends have existing characters on their haven account first, or on their steam account first?


Steam first. No haven account characters at all.
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby Egilzzz » Sat Dec 07, 2024 12:33 pm

I have both steam and the original client turned off, but still getting "Cannot link account to Steam while it is being played on.".What can I do?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby ErdTod » Mon Dec 09, 2024 12:50 am

Is there any way to link your unverified steam account back to your old already pre-existing verified account without losing character on the new steam account?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby loftar » Mon Dec 09, 2024 12:58 am

Egilzzz wrote:I have both steam and the original client turned off, but still getting "Cannot link account to Steam while it is being played on.".What can I do?

According to the logs, you were logged in the entire time you attempted to link your account, so I suspect you are somehow mistaken about the client being turned off.
ErdTod wrote:Is there any way to link your unverified steam account back to your old already pre-existing verified account without losing character on the new steam account?

I'm not entirely sure what you are asking, but there is no way to move characters between accounts, if that is what you are referring to.
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby ErdTod » Mon Dec 09, 2024 2:11 am

Is there a way to move verification status tho?
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby oxygen718 » Tue Dec 10, 2024 3:06 pm

Has this issue been resolved? I've been waiting for a month and still haven't found a relevant answer.
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Re: Linking & Unlinking your Steam/Haven & Hearth accounts

Postby scoutpie » Mon Dec 30, 2024 4:52 am

Shame i accidently verified my steam account, so much for having my old account linked. then again i could verify both as a joke. hmmmm.
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