Unable to change email on forum account.

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Unable to change email on forum account.

Postby Reko420 » Tue Jun 13, 2017 8:24 am

I can't add my email to my forum account so I receive notifications to subscribed topics, it always says incorrect password.
Last edited by Granger on Wed Jun 14, 2017 2:26 pm, edited 1 time in total.
Reason: adjusted title while moving to Bugs
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Re: Add my email to forum account..

Postby sMartins » Tue Jun 13, 2017 9:12 am

Yeah... but most of all, at least for me, to know which mail you used on the account ... cause if i forgot my password or stuff like that I don't even know which mail is related to my account.
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Re: Add my email to forum account..

Postby Granger » Tue Jun 13, 2017 1:41 pm

If you want to change your email for the account:
Go to edit account settings and enter the new new email twice into the first two fields, then authenticate with your account password in the field on the bottom, click submit.
This should only been needed in case you no longer have access to the mail account that was used to register on this site.

You can configure notifications in the board preferences.
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Re: Add my email to forum account..

Postby Reko420 » Tue Jun 13, 2017 4:21 pm

like i said it keeps saying incorrect password
Last edited by Granger on Tue Jun 13, 2017 6:01 pm, edited 1 time in total.
Reason: personal information removed
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Re: Add my email to forum account..

Postby Gensokyo » Tue Jun 13, 2017 4:44 pm

Suggest editing that image out, also, you need to fill the "Current password" slot to change your email.
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Re: Add my email to forum account..

Postby Reko420 » Tue Jun 13, 2017 6:25 pm

I did I'm not illiterate I know how to use PhpBB it's not working it keeps saying my current password is incorrect and it's not cause I can log in just fine...
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Re: Add my email to forum account..

Postby Reko420 » Tue Jun 13, 2017 6:29 pm

I don't mean to come off rude, I'm just saying there is a problem..... and people just keep giving me instructions on how to do what I'm already trying to do... I'm not doing anything wrong.... its giving me incorrect password when in fact it is the correct password... I cant be the only one having this problem
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Re: Add my email to forum account..

Postby Spook » Tue Jun 13, 2017 8:25 pm

Oh shit, just tried it out myself too, can confirm it doesn't work like it's meant to work.
Last edited by Spook on Tue Aug 16, 2022 7:23 am, edited 1 time in total.
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Re: Add my email to forum account..

Postby Granger » Wed Jun 14, 2017 2:25 pm

Informed Loftar of the problem, moving this to Bugs.
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Re: Unable to change email on forum account.

Postby loftar » Wed Jun 21, 2017 7:44 pm

Hmm, I guess phpBB tries to authenticate with its built-in password, which isn't set since it normally uses external authentication against Haven instead. Not immediately sure how to remedy. I'll have to think about it.
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