I can't do anything

[borka]

https://www.cpuid.com/softwares/cpu-z.html

grab the classic zip one - unpack - run the x64Bit.exe - screenshot + post CPU Tab Screenshot
(so we can look for overclocking)

you may check your memory (RAM)
https://www.windowscentral.com/how-chec ... windows-10

and do a traceroute (tracing the route from your pc to gameserver)
https://cubedhost.com/help/en/articles/ ... and-prompt

Code: Select all

tracert game.havenandhearth.com

if you right click the top of cmd window you'll find an edit tool in the dropdown menu to mark all and copy - to paste here in Code tags (you may edit out the IP in the first line)

[loftar]

Just started playing some time ago and had the incident again. To clarify, I am able to open up my bag, equipment menu, character sheet, basically I can open and move through all the menus on the lower right corner of the game. What I cannot do is build, craft, or interact with any of the items in my inventory, equipment menu, or make buildings/craftable items.

It does indeed sound like that's a network problem, since the actions you describe as possible are those that don't require any communication with the server.

Do you have any recommendations as to what I should check or troubleshoot?

Not sure. I guess one thing you could try is playing with the computer directly hooked up to your incoming Internet connection, removing the router from the equation. If that works, it is almost assuredly the router doing something strange.

[Baldarich]

Cursed thread

[loftar]

and do a traceroute (tracing the route from your pc to gameserver)

Not that I object to doing a traceroute, but given how it seems to start working again when reconnecting, it would seem to me that the problem is specific to the logical connection rather than the route, and since UDP is formally connectionless, that makes me suspect it's something like the router dropping the NAT entry for it, in which case a traceroute would still work (since it's on a different NAT entry). Doing one anyway might yield unexpected results, of course.

[borka]

If he post traceroute results i possibly can see who's the provider so i can check what hardware they give to their customers, check the manuals and teach some rocket science how to setup the box software to connect directly to modem ...

[BadMouthBro]

https://www.cpuid.com/softwares/cpu-z.html

grab the classic zip one - unpack - run the x64Bit.exe - screenshot + post CPU Tab Screenshot
(so we can look for overclocking)

you may check your memory (RAM)
https://www.windowscentral.com/how-chec ... windows-10

and do a traceroute (tracing the route from your pc to gameserver)
https://cubedhost.com/help/en/articles/ ... and-prompt

Code: Select all

tracert game.havenandhearth.com

if you right click the top of cmd window you'll find an edit tool in the dropdown menu to mark all and copy - to paste here in Code tags (you may edit out the IP in the first line)

Here is the result of the trace:

Code: Select all

Tracing route to ansgar.seatribe.se
over a maximum of 30 hops:

  1    <1 ms    <1 ms    <1 ms  http://www.routerlogin.com
  2     8 ms     9 ms     9 ms  96.120.3.81
  3     8 ms     8 ms     7 ms  68.86.131.209
  4    10 ms    10 ms     9 ms  96.108.90.29
  5    32 ms    31 ms    31 ms  69.139.222.213
  6    37 ms    37 ms    44 ms  4.68.37.141
  7     *        *        *     Request timed out.
  8   126 ms   118 ms   119 ms  ae0-3356.lon10.core-backbone.com [212.113.8.42]
  9   133 ms   133 ms   133 ms  ae10-2021.fra20.core-backbone.com [80.255.14.6]
 10   139 ms   196 ms   138 ms  core-backbone.hetzner.com [80.255.15.122]
 11   143 ms   142 ms   142 ms  core23.fsn1.hetzner.com [213.239.224.249]
 12   145 ms   146 ms   143 ms  ex9k1.dc14.fsn1.hetzner.com [213.239.245.82]
 13   140 ms   141 ms   140 ms  ansgar.seatribe.se [159.69.75.231]

Trace complete.

Not sure. I guess one thing you could try is playing with the computer directly hooked up to your incoming Internet connection, removing the router from the equation. If that works, it is almost assuredly the router doing something strange.

I unfortunately do not have a port available to Directly connect my computer without disconnecting my wifi router and causing severe discontent in the household haha. I will attempt this on network down time to see if the router is confusing the connection to the server.
As for the overclocking check and RAM check I have not completed those, but I will post any relevant findings.