My subscription ended and I have no weekly game time

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Ran out of playtime just after subscription ended.

Postby Ozzy123 » Sat Oct 03, 2015 8:35 am

So my sub ended and I can't log in now, was my playtime being taken when I had subscription on? It's really stupid if its intended to work like that, I wanted to play a lil before I buy another sub and now I can't, sucks.

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Re: Ran out of playtime just after subscription ended.

Postby Kirche » Sat Oct 03, 2015 8:37 am

nvm lol
Last edited by Kirche on Sat Oct 03, 2015 8:39 am, edited 2 times in total.
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Re: Ran out of playtime just after subscription ended.

Postby jorb » Sat Oct 03, 2015 8:37 am

I'm making a megathread for these.
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Sub ran out, no 7 hours?

Postby Malke » Sun Oct 04, 2015 1:08 pm

So what is up with that? I have not used any of my seven free hours since I was subbed. Money is a bit tight at the moment so I wasngoing to wait till Monday and just try to use my 7 hours sparingly over the course of the weekend. Guess not? This leaves me feeling a bit bitter I have to admit. Perhaps a disclaimer telling us we are excluded from our free 7 hours a week the first week our subscription runs out.
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Re: Sub ran out, no 7 hours?

Postby lachlaan » Sun Oct 04, 2015 1:11 pm

Perhaps instead of a disclaimer they can simply make it like a counter our account gets every Monday regardless, that can never go past 1 charge, and always makes it so we have the limited 7-14 hour available after other priority sub methods run out
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Re: Sub ran out, no 7 hours?

Postby TeckXKnight » Sun Oct 04, 2015 1:34 pm

Malke wrote:So what is up with that? I have not used any of my seven free hours since I was subbed. Money is a bit tight at the moment so I wasngoing to wait till Monday and just try to use my 7 hours sparingly over the course of the weekend. Guess not? This leaves me feeling a bit bitter I have to admit. Perhaps a disclaimer telling us we are excluded from our free 7 hours a week the first week our subscription runs out.

Yeah this has been brought up. Loftar is strongly considering changing it so that your time doesn't tick down while you're subbed.
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Re: My subscription ended and I have no weekly game time

Postby Granger » Sun Oct 04, 2015 8:37 pm

merged with megathread
⁎ Mon Mar 22, 2010 ✝ Thu Jan 23, 2020
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Re: My subscription ended and I have no weekly game time

Postby loftar » Sun Oct 04, 2015 11:08 pm

I have changed this behavior now, but that obviously won't retroactively recalculate the game-time of people who have been subscribed until now. I don't think there's a way for me to do that, since the data isn't saved, but either way the 7/14 hour refill which is coming in less than two hours should stay with people who are subscribed until their subscription ends.
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Re: My subscription ended and I have no weekly game time

Postby bmjclark » Sun Oct 04, 2015 11:13 pm

Thanks loftar!
Cajoes wrote:I was the murder victim your guy aggro'd. And slew. Entirely unprovoked. Rather handily at that. Which prompted the retaliatory party. That you also handily slew.
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Re: My subscription ended and I have no weekly game time

Postby Chiprel2 » Mon Oct 12, 2015 11:17 pm

For anyone interested. My sub ended 1-2 days ago and I had free hours. So everything is working fine as stated by loftar.
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