Payment Troubles

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Payment Troubles

Postby oONekoGami » Sat Sep 05, 2015 6:17 pm

I've been planning to purchase a 10 dollar subscription once my free game-time ran out, but no matter how many times I try, i can't get it to work :/

Store > Check out > optional option > fillout > tells me: "The card you entered cannot be used for this payment. Please enter a different credit or debit card number."

I live in the Philippines, but i'm using my sister's cards so I set the info out to be from the USA. I've tried both a masters debit card, and a discover credit card. Anyone have an idea what i should do/what i'm missing? :/
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Re: Payment Troubles

Postby jorb » Sat Sep 05, 2015 6:19 pm

Probably the mismatch between the country and the card?
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Re: Payment Troubles

Postby shubla » Sat Sep 05, 2015 6:19 pm

jorb wrote:Probably the mismatch between the country and the card?

Xsolla, when? :?:
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Re: Payment Troubles

Postby oONekoGami » Sat Sep 05, 2015 6:25 pm

jorb wrote:Probably the mismatch between the country and the card?

I'll ask my sister to try it out then. Thanks for the fast reply. And also, when will the new payment options come in? Sucky paypal is sucky. :lol:
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Re: Payment Troubles

Postby jorb » Sat Sep 05, 2015 6:27 pm

oONekoGami wrote: Sucky paypal is sucky. :lol:


Couldn't agree more.
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."

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Re: Payment Troubles

Postby oONekoGami » Sun Sep 06, 2015 4:59 am

Fixed! Thanks Jorb!
I had my sister use her own card in the US and just gave her instructions to go through the store, and it worked perfectly fine. :)
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Re: Payment Troubles

Postby loftar » Sun Sep 06, 2015 5:13 am

shubla wrote:Xsolla, when? :?:

Well, I'd have to say one advantage of Paypal was that we could get started with no manual intervention at all. Xsolla is taking time since we actually have to communicate with humans on the other end to get things set up. :)
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Re: Payment Troubles

Postby jorb » Sun Sep 06, 2015 8:16 am

loftar wrote:since we actually have to communicate with humans on the other end to get things set up. :)


Worrying in and of itself.
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Re: Payment Troubles

Postby jorb » Sun Sep 06, 2015 8:16 am

oONekoGami wrote:Fixed! Thanks Jorb!
I had my sister use her own card in the US and just gave her instructions to go through the store, and it worked perfectly fine. :)


Awesome! Glad it worked out! Hope you continue to enjoy the game!
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