Cant choose character

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Cant choose character

Postby Romanovsky » Wed Mar 09, 2016 2:13 pm

Hi.

After game crash I cant log back nor create new charactar in my character select screen. Its just frozen.
My 2nd account works fine.
Any ideas?
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Re: Cant choose character

Postby MagicManICT » Wed Mar 09, 2016 2:22 pm

If the game is crashing, you should be getting an error report. Post it.
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Re: Cant choose character

Postby dawidus1234 » Wed Mar 09, 2016 2:45 pm

It crashed once, now it just freezes and I have no record.
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Re: Cant choose character

Postby MagicManICT » Wed Mar 09, 2016 6:56 pm

That's going to make it hard to troubleshoot effectively. Best thing I can think to have you do right now is clear your Java cache. Also make sure you clear out the Haven resource files that can be cached to your user folder. That should be located at something like C:\Users\<user name>\.haven\hafen. Delete everything there.

It may be a file got corrupted when trying to load, but I can't if it's a core file or a resource file. You may also want to verify drive utilities have ran recently (chkdisk and defrag) just to make sure there isn't a corruption on the drive causing it.
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Re: Cant choose character

Postby dawidus1234 » Wed Mar 09, 2016 7:30 pm

/solved by connecting via proxy. something must be going with my net ;p. It works fine now .
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Re: Cant choose character

Postby jorb » Thu Mar 10, 2016 12:31 am

Resolved.
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