Cant start this game -_-

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Cant start this game -_-

Postby analnokhcho416 » Wed Feb 08, 2017 3:14 pm

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Somebody faced a similar problem? Please help to solve it.
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Re: Cant start this game -_-

Postby shubla » Wed Feb 08, 2017 3:20 pm

Have you tried turning it on and off again?
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Re: Cant start this game -_-

Postby sMartins » Wed Feb 08, 2017 3:41 pm

Do you have Java installed?
Download and install Java 64 bit Offline https://www.java.com/en/download/manual.jsp
If this doesn't work post also your pc config....and wait for someone more expert than me.
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Re: Cant start this game -_-

Postby Granger » Wed Feb 08, 2017 4:13 pm

sMartins wrote:Do you have Java installed?
Download and install Java 64 bit Offline https://www.java.com/en/download/manual.jsp

Deinstall all existing Java on your system, reboot, then install the one sMartins linked.
If this doesn't work post also your pc config....and wait for someone more expert than me.

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Re: Cant start this game -_-

Postby analnokhcho416 » Wed Feb 08, 2017 4:18 pm

sMartins wrote:Do you have Java installed?
Download and install Java 64 bit Offline https://www.java.com/en/download/manual.jsp
If this doesn't work post also your pc config....and wait for someone more expert than me.

yeah, and not once, try to install different versions, and now last version x64 java...
shubla wrote:Have you tried turning it on and off again?

yes, reboot, reinstal java etc... and still doesnt work
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Re: Cant start this game -_-

Postby sMartins » Wed Feb 08, 2017 4:25 pm

shubla wrote:Have you tried turning it on and off again?

This is always funny to me :D
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Re: Cant start this game -_-

Postby MagicManICT » Wed Feb 08, 2017 5:35 pm

It's a failure to load a resource. These are usually network errors or a client error. We can only really help with the network issues, and I'm not sure what to suggest other than make sure you have a stable network connection. Use a wired connection if possible, make sure a WiFi connection is clean and stable. Because Haven uses Java Web Start, files can get corrupted in download and Java doesn't bother with making sure it was downloaded correctly.

And when posting the errors from java, you can copy-paste the contents of the window: Ctrl+A to select all, Ctrl+C to copy, and then you can paste into your post.
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Re: Cant start this game -_-

Postby analnokhcho416 » Wed Feb 08, 2017 5:42 pm

MagicManICT wrote:It's a failure to load a resource. These are usually network errors or a client error. We can only really help with the network issues, and I'm not sure what to suggest other than make sure you have a stable network connection. Use a wired connection if possible, make sure a WiFi connection is clean and stable. Because Haven uses Java Web Start, files can get corrupted in download and Java doesn't bother with making sure it was downloaded correctly.

And when posting the errors from java, you can copy-paste the contents of the window: Ctrl+A to select all, Ctrl+C to copy, and then you can paste into your post.


I have stable wired network connection, i am sure.

java.net.SocketException: Address family not supported by protocol family: connect
at java.net.DualStackPlainSocketImpl.connect0(Native Method)
at java.net.DualStackPlainSocketImpl.socketConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.doConnect(Unknown Source)
at java.net.AbstractPlainSocketImpl.connectToAddress(Unknown Source)
at java.net.AbstractPlainSocketImpl.connect(Unknown Source)
at java.net.PlainSocketImpl.connect(Unknown Source)
at java.net.SocksSocketImpl.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at java.net.Socket.connect(Unknown Source)
at sun.net.NetworkClient.doConnect(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.openServer(Unknown Source)
at sun.net.www.http.HttpClient.<init>(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.http.HttpClient.New(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$6.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream0(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.access$200(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection$9.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.security.AccessController.doPrivilegedWithCombiner(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at com.sun.deploy.net.HttpUtils.followRedirects(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doRequest(Unknown Source)
at com.sun.deploy.net.BasicHttpRequest.doGetRequest(Unknown Source)
at com.sun.deploy.net.DownloadEngine.actionDownload(Unknown Source)
at com.sun.deploy.net.DownloadEngine.downloadResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getResource(Unknown Source)
at com.sun.deploy.cache.ResourceProviderImpl.getJreResource(Unknown Source)
at com.sun.javaws.LaunchDownload._downloadExtensionsHelper(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadExtensionsHelper(Unknown Source)
at com.sun.javaws.LaunchDownload.downloadExtensions(Unknown Source)
at com.sun.javaws.Launcher.prepareLaunchFile(Unknown Source)
at com.sun.javaws.Launcher.prepareAllResources(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.prepareToLaunch(Unknown Source)
at com.sun.javaws.Launcher.launch(Unknown Source)
at com.sun.javaws.Main.launchApp(Unknown Source)
at com.sun.javaws.Main.continueInSecureThread(Unknown Source)
at com.sun.javaws.Main.access$000(Unknown Source)
at com.sun.javaws.Main$1.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
here is copypaste, if i understand it correctly
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Re: Cant start this game -_-

Postby analnokhcho416 » Wed Feb 08, 2017 7:25 pm

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I download an Amber client. Try to run it, but after i login i get this
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Re: Cant start this game -_-

Postby sMartins » Wed Feb 08, 2017 7:32 pm

You need to wait for Loftar....probably this evening he will look at this post and answer to you.
Btw, as I already said...try to give more information you can to solve the problem, pc configuration, OS, java version, etc....so when he reads the post he will have already all that he needs to find where the problem is.

P.S. currently there is also a known issue with the lastest version of nvidia drivers, if this is your case try to roll back nivdia drivers to previous versions.
Last edited by sMartins on Wed Feb 08, 2017 7:38 pm, edited 2 times in total.
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