Disappearing map

[Psyfreak]

Hi everyone.

I do not know why but every few days I keep loosing my in game explored map (the CTRL+A map, not minimap). It is becoming quite annoying because I have to re-explore to discover the natural wonders location and redo my markers.

I have tried Amber client and Pasta but the same happens in both.

I'm starting to wonder if some files are being deleted as part of some cleaning process in my PC setup but quite frankly I don't know where this can be or what files are actually containing the map.

Any help is welcome at this point.

[algeralith]

If you are looking for the location of the map files, they can be found in the cache directory.

AppData\Roaming\Haven and Hearth\data

That is the directory you'd want to check about being purged.


I should also add, the address you pass to the in your .bat file effects the map.
As in, https vs http on the game.havenandhearth.com/hres part.

Likewise, since the address is different in the new render client. That means you have a different set of maps there.

Unless things have changed. I have not quite checked out the new additions loftar made, if any.

[Psyfreak]

I had a look at the AppData\Roaming\Haven and Hearth\data and everything seems to be in there untouched. I got files in there that dates from 2017. Also, If it would be purged wouldn't that mean the loading time would be quite long after a "purge" since it has to load a bunch of new ressources? I have not seen this happen so far.


Also, I had a look at the .bat http vs https address and I know at some point both got used. Probably when I switched from amber to pasta client. I had a look at the map from both source and they both are incomplete and I know for a fact that they both got purged at some point.

[Ukhata]

do you have 2 instances open at the same time sometimes playing with multiple chars from the same folder?
that can screw up your maps.

[Psyfreak]

Nope.

always only 1 instance

[Psyfreak]

It happened again.

So on June 2nd I deleted everything related to HnH in AppData/Roaming, Ran the official client to download all the files and logged once and then ran Amber since. The map was present until today when I logged.

Currently my map is this:

map 2.JPG

And you can still see my previous markers that point to the old map that got deleted...

map 1.JPG

I had a look at my anti virus and nothing was detected or deleted/quarantined. I manually had a look at the AppData/Roaming files and today's file seem to link the same as yesterday:

link.JPG

At this point I'm not sure what is causing this. I don't multi client. I did not swap from Amber since the "fresh install" of June 2nd.

Any help is appreciated.

[Psyfreak]

Here's a new bit of information I got from todays map reset.

Map Error.JPG

Any clue ?

P.s. Again I was only using 1 client.

[MagicManICT]

So what you're saying is the issue you're having is with the Amber client? Do you have any issues with the standard, unmodded client? If not, then this needs to be taken up with romovs or someone else that is helping to support that client. The Bugs forum section is for gameplay issues and problems with the standard client.