New Subforum for Payment/Subscription Issues

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New Subforum for Payment/Subscription Issues

Postby TeckXKnight » Tue Sep 01, 2015 9:28 pm

These issues generally can only be resolved by the devs and they're problems that shouldn't be swept under the curtain by the flood of other topics on other forums. Please create a subforum specifically for resolving these issues.
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Re: New Subforum for Payment/Subscription Issues

Postby ApocalypsePlease » Wed Sep 02, 2015 10:49 pm

Bumping this because it seems like a sensible idea. A place for all shop related issues/concerns would clean up the rest of the forum while making responses to important problems more prompt.
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Re: New Subforum for Payment/Subscription Issues

Postby sabinati » Wed Sep 02, 2015 11:12 pm

do we need a forum for that or should they just pm? i don't see how payment or subscription issues need to be discussed publicly and have any input from anyone other than the proprietors and the customer.
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Re: New Subforum for Payment/Subscription Issues

Postby ApocalypsePlease » Wed Sep 02, 2015 11:21 pm

sabinati wrote:do we need a forum for that or should they just pm? i don't see how payment or subscription issues need to be discussed publicly and have any input from anyone other than the proprietors and the customer.


I agree wholeheartedly with this sentiment, however a lot of people would need to be directed to JLo. A global sticky would be good for this. (Also still no rules?)
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Re: New Subforum for Payment/Subscription Issues

Postby TeckXKnight » Wed Sep 02, 2015 11:22 pm

This is also true, but people were posting about it in How Do I? and in the Bugs forum so some people aren't sure.

Threads like these:
viewtopic.php?f=42&t=40944&p=539198#p538948
viewtopic.php?f=39&t=40782&p=539208#p539168
viewtopic.php?f=47&t=40791&p=537841#p537728

Really shouldn't be obscured by other forum topics that are in their appropriate location.
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Re: New Subforum for Payment/Subscription Issues

Postby kilakan » Wed Sep 02, 2015 11:56 pm

Yeah, I just message jorb/loftar about a payment issue but a subforum would be nice to know if it's a common issue..... like can I not use a canadian paypal account to sub to the game or something? Almost outta time and it sucks...
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Re: New Subforum for Payment/Subscription Issues

Postby vicphoenix12 » Thu Sep 10, 2015 5:57 pm

can anybody help me everytime I try to put time on my account it won't let me purchase
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Re: New Subforum for Payment/Subscription Issues

Postby sabinati » Thu Sep 10, 2015 6:24 pm

vicphoenix12 wrote:can anybody help me everytime I try to put time on my account it won't let me purchase

message jorb and/or loftar
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Re: New Subforum for Payment/Subscription Issues

Postby Sevenless » Thu Sep 10, 2015 11:53 pm

Maybe the store should have a nice prominent link to said PM system targeted at the right people who can answer said questions.
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