Suggestion: disable the ban option in the Kingdom chat
Freedom of speech and opinion prevails on the forum and in the game. There's no moderation. But for some reason, someone has the ability to ban people just like that, at will.
This feature doesn't add anything useful to the game or the chat.
If you don't like someone or what they're writing, there's the "mute" command.
There was a message from Jorb saying he's planning to create a new chat with modern features, possibly a global one. And some other changes. While we wait for the chat update, you can disable the ban function in the chat. And don't include them in the updated chat.
Those who have been given this ability, let them do the same as other players. If you don't want to see messages- mute them. If you don't like what's being written - try to influence it. Use your authority, send the guards to sort it out, or do it yourself, and other social interactions.
The ability to ban people from the chat at will, without reason or rules, violates players' rights, harms the game, and doesn't fit the atmosphere in Haven. Modern governments, with all the latest technology, don't have this ability, but for some reason, medieval kings do.

