
~1 day response time is a massive improvement compared to what we had in the past. The turn based lag worlds, the Salem arch and abandonment. The current state of the game is probably the best it has ever been.
And of course, if you're running a service for this many paying customers, you're supposed to care, have notifications set up, have backups, have automated restarts (depending on the nature of the exception), remote control or whatever is needed to offer a reliable and continuous service. I do agree with that, don't take me wrong. But again, this is Haven

