Game Development: A Far Green Country

[elithe4th]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

No, subscription time is frozen while the server is down.

[jorb]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

Again, no.

Sub time only ticks while the server is up.

[cuinhel]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

No, the sub only ticks down when the servers are up. So if the servers are down you will not lose that time.

[chaosfire220]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

Again, no.

Sub time only ticks while the server is up.

But what if the server is down for say, 10 hours?
Will that day just not count towards the 30 day sub?
I assumed that if you bought a sub on the 20th, it'd end on the 20th of next month regardless of down time.

[Orocnogu]

I guess someone should start working on a FAQ section. The initial confusion and cluelessness has boiled down to a few questions asked repeatedly...

[elithe4th]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

Again, no.

Sub time only ticks while the server is up.

But what if the server is down for say, 10 hours?
Will that day just not count towards the 30 day sub?
I assumed that if you bought a sub on the 20th, it'd end on the 20th of next month regardless of down time.

every minute and second the server is down, is a minute and second of your sub not used.

my account page last night

account currently


what is so hard about this to understand?

[Felkin]

By the way, Jorb, sorry that we're being so unsupportive atm ^^ Well part of us. You're still doing an excellent job and the game is absolutely increadible. I'm already relapsing here.

[jorb]

So if people buy a sub and the server goes down, do they just lose that time in their sub?

Again, no.

Sub time only ticks while the server is up.

But what if the server is down for say, 10 hours?
Will that day just not count towards the 30 day sub?
I assumed that if you bought a sub on the 20th, it'd end on the 20th of next month regardless of down time.

If you buy a sub and the server is down for 90hrs that month, then your sub will end after 30 days + 90hrs.

Sub time only ticks when the server is up. Simple.

[jorb]

By the way, Jorb, sorry that we're being so unsupportive atm ^^ Well part of us. You're still doing an excellent job and the game is absolutely increadible. I'm already relapsing here.

Thanks. No big deal. I understand that there is some pain at this change. Some amount of rage is ok.

[cuinhel]

By the way, Jorb, sorry that we're being so unsupportive atm ^^ Well part of us. You're still doing an excellent job and the game is absolutely increadible. I'm already relapsing here.

Thanks. No big deal. I understand that there is some pain at this change. Some amount of rage is ok.

How many people have already taken a sub. at the moment?
Or are we not alowed to know