Can't login

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Can't login

Postby pizzasoda66 » Fri Jul 04, 2014 6:15 am

I have a bug. When I go to the game and when I click login the game says an error has occurred. Please help me because I really want to play the game :cry:
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Re: Can't login

Postby Tonkyhonk » Fri Jul 04, 2014 10:49 am

you have to give details.
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Re: Can't login

Postby pizzasoda66 » Fri Jul 04, 2014 7:10 pm

Tonkyhonk wrote:you have to give details.

Ok. I click on the game's icon to go to the game. And then i go to the login screen of the game, i click login and then the game goes into a black screen and then a text box comes up and says "An error has occurred" and "This error has been reported" Then it says more details but when i click on it, it just gives a bunch of words i dont understand. If the error has been reported then how come i still cant login. Someone please help me
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Re: Can't login

Postby borka » Fri Jul 04, 2014 10:17 pm

Then it says more details but when i click on it, it just gives a bunch of words i dont understand.


screenshot that and post
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Re: Can't login

Postby pizzasoda66 » Fri Jul 04, 2014 10:56 pm

borka wrote:
Then it says more details but when i click on it, it just gives a bunch of words i dont understand.


screenshot that and post
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Re: Can't login

Postby Tonkyhonk » Sat Jul 05, 2014 4:18 am

12:00 loftar > it could simply be that TLSv1.0 isn't considered secure any longer, and that's why the server refuses to support it.
12:00 loftar > In that case, I guess he should update his Java anyway.
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Re: Can't login

Postby boberty » Thu Jul 17, 2014 2:16 am

is there any fix for this problem because im having the same issue, the devs should probably fix this because it can really deter new players from joining the game.


java.lang.RuntimeException: Delayed error in resource gfx/tiles/gold/gold (v1), from forking source backed by HTTP res source (https://www.havenandhearth.com/res/)
at haven.Resource.checkerr(Resource.java:1058)
at haven.Resource.layer(Resource.java:941)
at haven.MCache.loadset(MCache.java:139)
at haven.MCache.tilemap(MCache.java:433)
at haven.Session$RWorker.handlerel(Session.java:372)
at haven.Session$RWorker.getrel(Session.java:383)
at haven.Session$RWorker.run(Session.java:451)
Caused by: haven.Resource$LoadException: Load error in resource gfx/tiles/gold/gold(v1), from forking source backed by HTTP res source (https://www.havenandhearth.com/res/)
at haven.Resource$Loader.handle(Resource.java:401)
at haven.Resource$Loader.run(Resource.java:375)
at java.lang.Thread.run(Unknown Source)
Caused by: javax.net.ssl.SSLHandshakeException: Server chose TLSv1, but that protocol version is not enabled or not supported by the client.
at sun.security.ssl.ClientHandshaker.serverHello(Unknown Source)
at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
at sun.security.ssl.Handshaker.processLoop(Unknown Source)
at sun.security.ssl.Handshaker.process_record(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionImpl.getInputStream(Unknown Source)
at haven.Resource$HttpSource.get(Resource.java:330)
at haven.Resource$TeeSource.get(Resource.java:225)
at haven.Resource$Loader.handle(Resource.java:395)
... 2 more
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Re: Can't login

Postby Tonkyhonk » Thu Jul 17, 2014 2:47 am

boberty wrote:is there any fix for this problem because im having the same issue, the devs should probably fix this because it can really deter new players from joining the game.

its not the devs who should fix it but you.
Tonkyhonk wrote:
12:00 loftar > it could simply be that TLSv1.0 isn't considered secure any longer, and that's why the server refuses to support it.
12:00 loftar > In that case, I guess he should update his Java anyway.
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Re: Can't login

Postby loftar » Thu Jul 17, 2014 3:44 am

I would actually like to see a network capture of the traffic when this happens. If someone who has this problem can produce a packet capture with a program like Wireshark, I would appreciate that.
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