Can't login

The worst monsters in the Hearthlands warp the fabric of space and time..
pizzasoda66
Posts: 3
Joined: Fri Jul 04, 2014 2:45 am

Can't login

Post by pizzasoda66 »

I have a bug. When I go to the game and when I click login the game says an error has occurred. Please help me because I really want to play the game :cry:
User avatar
Tonkyhonk
Posts: 4501
Joined: Fri Sep 10, 2010 6:43 am

Re: Can't login

Post by Tonkyhonk »

you have to give details.
pizzasoda66
Posts: 3
Joined: Fri Jul 04, 2014 2:45 am

Re: Can't login

Post by pizzasoda66 »

Tonkyhonk wrote:you have to give details.
Ok. I click on the game's icon to go to the game. And then i go to the login screen of the game, i click login and then the game goes into a black screen and then a text box comes up and says "An error has occurred" and "This error has been reported" Then it says more details but when i click on it, it just gives a bunch of words i dont understand. If the error has been reported then how come i still cant login. Someone please help me
User avatar
borka
Posts: 9965
Joined: Thu Feb 03, 2011 7:47 pm
Location: World of Sprucecap

Re: Can't login

Post by borka »

Then it says more details but when i click on it, it just gives a bunch of words i dont understand.
screenshot that and post
Avatar by SacreDoom
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
pizzasoda66
Posts: 3
Joined: Fri Jul 04, 2014 2:45 am

Re: Can't login

Post by pizzasoda66 »

borka wrote:
Then it says more details but when i click on it, it just gives a bunch of words i dont understand.
screenshot that and post
You do not have the required permissions to view the files attached to this post.
User avatar
Tonkyhonk
Posts: 4501
Joined: Fri Sep 10, 2010 6:43 am

Re: Can't login

Post by Tonkyhonk »

12:00 loftar > it could simply be that TLSv1.0 isn't considered secure any longer, and that's why the server refuses to support it.
12:00 loftar > In that case, I guess he should update his Java anyway.
boberty
Posts: 1
Joined: Thu Jul 17, 2014 1:10 am

Re: Can't login

Post by boberty »

is there any fix for this problem because im having the same issue, the devs should probably fix this because it can really deter new players from joining the game.


java.lang.RuntimeException: Delayed error in resource gfx/tiles/gold/gold (v1), from forking source backed by HTTP res source (https://www.havenandhearth.com/res/)
at haven.Resource.checkerr(Resource.java:1058)
at haven.Resource.layer(Resource.java:941)
at haven.MCache.loadset(MCache.java:139)
at haven.MCache.tilemap(MCache.java:433)
at haven.Session$RWorker.handlerel(Session.java:372)
at haven.Session$RWorker.getrel(Session.java:383)
at haven.Session$RWorker.run(Session.java:451)
Caused by: haven.Resource$LoadException: Load error in resource gfx/tiles/gold/gold(v1), from forking source backed by HTTP res source (https://www.havenandhearth.com/res/)
at haven.Resource$Loader.handle(Resource.java:401)
at haven.Resource$Loader.run(Resource.java:375)
at java.lang.Thread.run(Unknown Source)
Caused by: javax.net.ssl.SSLHandshakeException: Server chose TLSv1, but that protocol version is not enabled or not supported by the client.
at sun.security.ssl.ClientHandshaker.serverHello(Unknown Source)
at sun.security.ssl.ClientHandshaker.processMessage(Unknown Source)
at sun.security.ssl.Handshaker.processLoop(Unknown Source)
at sun.security.ssl.Handshaker.process_record(Unknown Source)
at sun.security.ssl.SSLSocketImpl.readRecord(Unknown Source)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.security.ssl.SSLSocketImpl.startHandshake(Unknown Source)
at sun.net.www.protocol.https.HttpsClient.afterConnect(Unknown Source)
at sun.net.www.protocol.https.AbstractDelegateHttp ... on.connect(Unknown Source)
at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
at sun.net.www.protocol.https.HttpsURLConnectionIm ... nputStream(Unknown Source)
at haven.Resource$HttpSource.get(Resource.java:330)
at haven.Resource$TeeSource.get(Resource.java:225)
at haven.Resource$Loader.handle(Resource.java:395)
... 2 more
User avatar
Tonkyhonk
Posts: 4501
Joined: Fri Sep 10, 2010 6:43 am

Re: Can't login

Post by Tonkyhonk »

boberty wrote:is there any fix for this problem because im having the same issue, the devs should probably fix this because it can really deter new players from joining the game.
its not the devs who should fix it but you.
Tonkyhonk wrote:
12:00 loftar > it could simply be that TLSv1.0 isn't considered secure any longer, and that's why the server refuses to support it.
12:00 loftar > In that case, I guess he should update his Java anyway.
User avatar
loftar
Posts: 9096
Joined: Fri Apr 03, 2009 7:05 am
Location: Your character database

Re: Can't login

Post by loftar »

I would actually like to see a network capture of the traffic when this happens. If someone who has this problem can produce a packet capture with a program like Wireshark, I would appreciate that.
"Object-oriented design is the roman numerals of computing." -- Rob Pike

Return to “Bugs”