Cant open it

[Kaufmann]

So ive been trrying to get two friends into haven and hearth, they've logged in, hit play, but after the intial small download of 1kb or so, nothing happens. Ideas?

[Uriel]

it's so hard for you to search the forum? There is a big button, can't miss it.

Just download pacho's irc-capable client from the forum. ( search )

[Darkren]

I don't understand how a solution to "H&H isn't working" is "get the client with more features!". Do search, though, or even just browse the threads on the Bugs subforum. Otherwise, give more detail to the problem. Java updated? 32/64 bit java? What's the last thing they see, black screen? White screen? What's their OS? Updated their GPU driver?

[Potjeh]

Sounds like they're just downloading the .jnlp and not running it. Make sure they have Java installed.