can log in but not play

animary · Post by **animary** » Sun Jul 03, 2011 9:30 am

Have been unable to play for the past month. When I hit the "play" button there are a few seconds of a Java6 window, a 1k "autohaven.jnlp" is downloaded, then a window telling me "unable to launch the application". Clicking "details" gets me "error: cache must be enabled for nativelib or installer-desc support". Using Firefox in Vista 32, cache is enabled (500meg).

ElGato · Post by **ElGato** » Mon Jul 04, 2011 6:07 am

animary wrote:Have been unable to play for the past month. When I hit the "play" button there are a few seconds of a Java6 window, a 1k "autohaven.jnlp" is downloaded, then a window telling me "unable to launch the application". Clicking "details" gets me "error: cache must be enabled for nativelib or installer-desc support". Using Firefox in Vista 32, cache is enabled (500meg).

cache not big enough

animary · Post by **animary** » Mon Jul 04, 2011 7:05 am

I was playing the game earlier this year with that cache size. Quit for a while as it seemed I was just wandering around aimlessly in the game with no idea what the heck i should be doing. Returned last month and get that message whenever I try to play.

ElGato · Post by **ElGato** » Mon Jul 04, 2011 7:10 am

then try to delete haven cache.
The flder ".haven" should be in your user profile folder.
Not sure how Vista works with that so you'll have to find that on your own.

animary · Post by **animary** » Thu Jul 07, 2011 10:19 am

Searched my entire C drive. No mention of haven.

ElGato · Post by **ElGato** » Thu Jul 07, 2011 12:25 pm

animary wrote:Searched my entire C drive. No mention of haven.

It's normally hidden. In folder options you need to switch it to show all hidden folders.

animary · Post by **animary** » Fri Jul 08, 2011 10:05 am

One of the first things I do on a computer.

There are no directories or files containing "haven".

ElGato · Post by **ElGato** » Sat Jul 09, 2011 6:37 am

animary wrote:One of the first things I do on a computer.

There are no directories or files containing "haven".

then you should probably try reinstalling java (the correct java IE: 32-bit/64-bit).

animary · Post by **animary** » Sat Jul 09, 2011 5:38 pm

According to control panel, I have java platform 1.6 installed. Product 1.6.0_01 in C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe; product 1.6.0_22 in C:\Program Files\Java\jre6\bin\javaw.exe

I frequent many websites requiring java and have no problems, so I assume we have a local problem.

ElGato · Post by **ElGato** » Sat Jul 09, 2011 11:34 pm

animary wrote:According to control panel, I have java platform 1.6 installed. Product 1.6.0_01 in C:\Program Files\Java\jre1.6.0_01\bin\javaw.exe; product 1.6.0_22 in C:\Program Files\Java\jre6\bin\javaw.exe

I frequent many websites requiring java and have no problems, so I assume we have a local problem.

are you possibly using a non-administrator account?

can log in but not play

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