unable to log in

Ask, answer and discuss any and all topics about the hows, whys, wheres and whens of playing Haven & Hearth.
User avatar
jaydia
Posts: 15
Joined: Fri May 28, 2010 2:15 am
Yahoo Messenger: hippiqueen1@yahoo.com

unable to log in

Post by jaydia »

this is the error i get, and java is latest update
java.lang.NoClassDefFoundError: com/sun/gluegen/runtime/DynamicLookupHelper
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClassCond(Unknown Source)
at java.lang.ClassLoader.defineClass(Unknown Source)
at java.security.SecureClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.access$000(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.defineClass1(Native Method)
at java.lang.ClassLoader.defineClassCond(Unknown Source)
at java.lang.ClassLoader.defineClass(Unknown Source)
at java.security.SecureClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.defineClass(Unknown Source)
at java.net.URLClassLoader.access$000(Unknown Source)
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Unknown Source)
at javax.media.opengl.GLDrawableFactory.getFactory(GLDrawableFactory.java:106)
at javax.media.opengl.GLCanvas.chooseGraphicsConfiguration(GLCanvas.java:520)
at javax.media.opengl.GLCanvas.<init>(GLCanvas.java:131)
at javax.media.opengl.GLCanvas.<init>(GLCanvas.java:90)
at haven.HavenPanel.<init>(HavenPanel.java:63)
at haven.MainFrame.<init>(MainFrame.java:120)
at haven.MainFrame.main2(MainFrame.java:211)
at haven.MainFrame.access$100(MainFrame.java:34)
at haven.MainFrame$5.run(MainFrame.java:266)
at java.lang.Thread.run(Unknown Source)
Caused by: java.lang.ClassNotFoundException: com.sun.gluegen.runtime.DynamicLookupHelper
at java.net.URLClassLoader$1.run(Unknown Source)
at java.security.AccessController.doPrivileged(Native Method)
at java.net.URLClassLoader.findClass(Unknown Source)
at com.sun.jnlp.JNLPClassLoader.findClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
... 36 more
:?:
No electrons were harmed during the creation, transmission
or reading of this posting. However, many were excited and
some may have enjoyed the experience.
User avatar
MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: unable to log in

Post by MagicManICT »

1: Use the bugs section for technical problems in the future (You can request a mod to move it if you're not getting the help you need here)
2: Use a

Code: Select all

 block to put errors and diagnostic text in. 

You need to post what client you have (original client, which 3rd party, etc). Version of Java and build (can be found on the Java control panel). A couple of things to try would be:

Try a different client and see if you get the same errors (Enders, Arksu, Gilbertus)
Try opening the Java control panel and clearing the Java cache and then download the HnH client again.
There looks to be some OpenGL errors in there. If that's the problem, make sure your video card has good drivers.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
User avatar
jaydia
Posts: 15
Joined: Fri May 28, 2010 2:15 am
Yahoo Messenger: hippiqueen1@yahoo.com

Re: unable to log in

Post by jaydia »

thank you so much! I am using the original client and java ver 6 update 29. And I just cleaned java cashe. Its working! thank you!! :mrgreen:
No electrons were harmed during the creation, transmission
or reading of this posting. However, many were excited and
some may have enjoyed the experience.

Return to “How do I?”