Disconnection Issues

[borka]

cable connection to router or WLAN/WiFi ?!?

[ListenPal]

cable connection to router or WLAN/WiFi ?!?

No the connection is via WiFi.

edit: Will definitely ask her to test both methods to be sure. I'll post back here

[ListenPal]

cable connection to router or WLAN/WiFi ?!?

No the connection is via WiFi.

edit: Will definitely ask her to test both methods to be sure. I'll post back here

Just following up, The disconnection issue is not resolved and occurs even if the connection is wired to the router.

Edit: even bypassing the router and connection directly through the modem still does not resolve the issue

[ListenPal]

Anyone having the same issues? Suggestions?

[borka]

Have you considered to uninstall and reinstall Java? Uninstall instructions: http://www.java.com/en/download/uninstall.jsp

What AV program is used?

[Grable]

Try pinging for a bit. See if there's packetloss that might cause disconnection. Think the server address is moltke.seatribe.se

[borka]

Code: Select all

tracert moltke.seatribe.se

in CMD windows is prolly better than a ping

Also i'd suggest to turn on Firewall (i wonder why ppl disable it...)

[ListenPal]

Try pinging for a bit. See if there's packetloss that might cause disconnection. Think the server address is moltke.seatribe.se

Hey thanks for the response, I got her to ping the server, and there was no packet loss out of three tries.

Code: Select all

tracert moltke.seatribe.se

in CMD windows is prolly better than a ping

Also i'd suggest to turn on Firewall (i wonder why ppl disable it...)

Using CMD, there were 24 hops in total, where 6-9 state 'request timed out' However the she is still able to route to the server.
Also the firewall was disabled to try and pinpoint what is causing the dc issue. =D

[borka]

Using CMD, there were 24 hops in total, where 6-9 state 'request timed out' However the she is still able to route to the server.

can you post the result - screenshot is easiest way (blankout her IP)

Also the firewall was disabled to try and pinpoint what is causing the dc issue. =D

Sorry i missinterpreted it

[ListenPal]

Using CMD, there were 24 hops in total, where 6-9 state 'request timed out' However the she is still able to route to the server.

can you post the result - screenshot is easiest way (blankout her IP)

Also the firewall was disabled to try and pinpoint what is causing the dc issue. =D

Sorry i missinterpreted it

Haha no worries, the help is much appreciated.

I have attached the image you requested. Though the time outs have gotten worse apparently.

ping seatribe2.jpg