ok here's my problem guys, when i click the play button at top of the screen, it asks me to run autohaven using java(TM) web start launcher (default) so i do that it then downloads and installs, after the install is complete the haven and hearth logo appears in the middle of my screen for a few seconds then disappears, after this has happened a white window appears that looks like the game window, but only for a split second, it then closes its self down and leaves me with a Hs_err_pid.log file, iv downgraded my java from 7 to 6 as i head that could help but no difference, also attempted to add an exception to my firewall but the JNLP file doesnt appear. im seriously stuck here and am in dire need of help, as i have planned a session with a couple of my friends,
please help
Garry
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borka
- Posts: 9965
- Joined: Thu Feb 03, 2011 7:47 pm
- Location: World of Sprucecap
Re: cant run autohaven Windows 7 32bit
pm PID error file
give info about your HW
you might try Ender_x32 client
give info about your HW
you might try Ender_x32 client
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borka
- Posts: 9965
- Joined: Thu Feb 03, 2011 7:47 pm
- Location: World of Sprucecap
Re: cant run autohaven Windows 7 32bit
ok got PM
It's a Notebook with integrated Intel Graphics
from error pid you can see:
)
try to update your Intel Graphics drivers otherwise it prolly won't work
let Intel check if they have one for you
http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
latest at acer (2010)
ftp://ftp.work.acer-euro.com/notebook/e ... 0.4837.zip
you also might try a downgrade (2009)
http://downloadmirror.intel.com/18223/a ... 512754.exe
It's a Notebook with integrated Intel Graphics
from error pid you can see:
that's Intel Graphics 4 Developers Windows 32 Dynamic Link Library (againC [ig4dev32.dll+0xd09f]
try to update your Intel Graphics drivers otherwise it prolly won't work
let Intel check if they have one for you
http://www.intel.com/p/en_US/support/detect?iid=dc_iduu
latest at acer (2010)
ftp://ftp.work.acer-euro.com/notebook/e ... 0.4837.zip
you also might try a downgrade (2009)
http://downloadmirror.intel.com/18223/a ... 512754.exe
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garry10574
- Posts: 5
- Joined: Sat Mar 05, 2011 8:59 pm
Re: cant run autohaven Windows 7 32bit
just downgraded my graphics drivers and it works perfectly, thankyou so much
massive help 
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borka
- Posts: 9965
- Joined: Thu Feb 03, 2011 7:47 pm
- Location: World of Sprucecap
Re: cant run autohaven Windows 7 32bit
great to hear - have fun again!
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Sir0zero
- Posts: 1
- Joined: Sat Jun 01, 2013 12:27 am
Re: cant run autohaven Windows 7 32bit
I have an autohaven problem as well, just mine is different. When I run autohaven it will just keep downloading and not stop. 
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borka
- Posts: 9965
- Joined: Thu Feb 03, 2011 7:47 pm
- Location: World of Sprucecap
Re: cant run autohaven Windows 7 32bit
Have you tried to disable your Antivirus for the time of downloading?