Confirmation Mail isn't coming?

DasAuge · Post by **DasAuge** » Mon Sep 07, 2015 10:30 pm

Yesterday a friend of mine tried to create a new HnH account to try out the new game (he cant remember his old account data).
He was told that he would recieve a confirmation mail ,but he still did not get it. Is that normal and if yes how long would he have to wait for it to arrive?
If that is not normal i would be thankful for any tips on how to fix that problem.

jorb · Post by **jorb** » Mon Sep 07, 2015 10:33 pm

Check spam filter.

DasAuge · Post by **DasAuge** » Mon Sep 07, 2015 10:39 pm

jorb wrote:Check spam filter.

He actualy did that before asking me to create the post,but he did not find the mail in the spam filter aswell.

jorb · Post by **jorb** » Mon Sep 07, 2015 11:07 pm

In that case I do not know what went wrong. What e-mail provider is he using?

DasAuge · Post by **DasAuge** » Mon Sep 07, 2015 11:17 pm

He said it was Hotmail (@hotmail.de)

jorb · Post by **jorb** » Tue Sep 08, 2015 12:08 am

Perhaps try creating a new hotmail.de adress and test if that works. Perhaps try some other e-mail provider.

I strongly doubt that the problem lies on our end.

Doc_Oktavi · Post by **Doc_Oktavi** » Thu Sep 10, 2015 6:45 pm

Allright, problem solved. Tried different e-mail providers, but that was not the issue. I first tried to register using the brower chrome (5 times), not working at all, switched to interent explorer and that did the trick. yay

Confirmation Mail isn't coming?

Confirmation Mail isn't coming?

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