Server Status Thread

InfernoI · Post by **InfernoI** » Sat Sep 19, 2015 12:43 pm

Perhaps, but perhaps not. I don't know what kind of server they have but I'm going to go out on a limb here and assume that two guys with no real retail backing can't afford a very grandiose server, and still afford the cost of living. NOW that the game has a small amount of monetization involved, they can definitely afford a better server. A stronger foundation built to support the needs of their playerbase, and maybe bring in a larger playerbase.

Myzreal · Post by **Myzreal** » Sat Sep 19, 2015 12:44 pm

Lol at you people who think that 9 women can deliver a baby in one month. Or that shoving more pilots into an airplane will make it fly faster.

It's not an hardware failure, it's a software one. There is a bug in the code that causes the server to crash. It would crash exactly the same even if you rented out an Amazon EC2 with 20 Xeon processors.

That being said, setting up a hearbeat system that reacts to a lack of response from the server by restarting it is not a difficult task, Loftar. Even if it means the server will stand up with the bug still in the code, at least people will get to play the game (unless it's an exploit somebody jsut figured out and will abuse it to down the server all the time - you can avoid that by not auto-restarting a server if it downed two times in a specified timespan). It's also possible to setup a simple messaging service that will send you an email when the server goes down, then you will get a beep on your phone if you have internet access.

BlackKopcap · Post by **BlackKopcap** » Sat Sep 19, 2015 12:46 pm

Myzreal wrote:Lol at you people who think that 9 women can deliver a baby in one month. Or that shoving more pilots into an airplane will make it fly faster.

It's not an hardware failure, it's a software one. There is a bug in the code that causes the server to crash. It would crash exactly the same even if you rented out an Amazon EC2 with 20 Xeon processors.

That being said, setting up a hearbeat system that reacts to a lack of response from the server by restarting it is not a difficult task, Loftar. Even if it means the server will stand up with the bug still in the code, at least people will get to play the game (unless it's an exploit somebody jsut figured out and will abuse it to down the server all the time - you can avoid that by not auto-restarting a server if it downed two times in a specified timespan). It's also possible to setup a simple messaging service that will send you an email when the server goes down, then you will get a beep on your phone if you have internet access.

true

Orcling · Post by **Orcling** » Sat Sep 19, 2015 12:46 pm

Myzreal wrote:It's not an hardware failure

A dev that doesnt restart & fix the server sounds like a hardware failure to me.

Kitamie · Post by **Kitamie** » Sat Sep 19, 2015 12:47 pm

InfernoI wrote:Perhaps, but perhaps not. I don't know what kind of server they have but I'm going to go out on a limb here and assume that two guys with no real retail backing can't afford a very grandiose server, and still afford the cost of living. NOW that the game has a small amount of monetization involved, they can definitely afford a better server. A stronger foundation built to support the needs of their playerbase, and maybe bring in a larger playerbase.

I don't think we can assume their financial status is the reason the server is crashing. I am more inclined to believe it is more of a code issue, but I could possibly be wrong in my assumption too.

Also, when you come home from work to go to sleep, would you like it if you boss called/beeped you to say oh yeah by the way come in and put the stapler back onto the other desk and then you can go back to sleep or go out and enjoy your weekend. They will fix it when they can I am sure they have lives outside of their computers.

Turtlesir · Post by **Turtlesir** » Sat Sep 19, 2015 12:48 pm

step 1: get everyone hooked on haven.
step 2: make a new version with subscription cost.
step 3: bring back the old one with a one-time cost.
step 4: after everyone subscribed, crash new server to make everyone pay for the original version.

it's just good marketing guys.

ksaper · Post by **ksaper** » Sat Sep 19, 2015 1:08 pm

Hmmm, over 2h ... Maybe some info? How long will it take? We are fixing/We don't give a ****?. Without technical details .... Just info that You are working on it would be great. That is called customer support.

lordrio · Post by **lordrio** » Sat Sep 19, 2015 1:09 pm

The dev is asleep I think

Maldazar123 · Post by **Maldazar123** » Sat Sep 19, 2015 1:10 pm

ksaper wrote:Hmmm, over 2h ... Maybe some info? How long will it take? We are fixing/We don't give a ****?. Without technical details .... Just info that You are working on it would be great. That is called customer support.

I'm genna say, "we are sleeping" and "we are a 2 man dev team". Unless you want Loftar to slip into insanity, I would let him get his well deserved rest.

Kitamie · Post by **Kitamie** » Sat Sep 19, 2015 1:10 pm

ksaper wrote:Hmmm, over 2h ... Maybe some info? How long will it take? We are fixing/We don't give a ****?.

They could be sleeping or have family commitments. A subscription doesn't entitle us to the 24/7 attentions.

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