Cant choose character

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Romanovsky
Posts: 18
Joined: Fri Aug 28, 2015 11:01 pm

Cant choose character

Post by Romanovsky »

Hi.

After game crash I cant log back nor create new charactar in my character select screen. Its just frozen.
My 2nd account works fine.
Any ideas?
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MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Cant choose character

Post by MagicManICT »

If the game is crashing, you should be getting an error report. Post it.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
dawidus1234
Posts: 6
Joined: Mon Jun 03, 2013 12:09 am

Re: Cant choose character

Post by dawidus1234 »

It crashed once, now it just freezes and I have no record.
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MagicManICT
Posts: 18435
Joined: Tue Aug 17, 2010 1:47 am

Re: Cant choose character

Post by MagicManICT »

That's going to make it hard to troubleshoot effectively. Best thing I can think to have you do right now is clear your Java cache. Also make sure you clear out the Haven resource files that can be cached to your user folder. That should be located at something like C:\Users\<user name>\.haven\hafen. Delete everything there.

It may be a file got corrupted when trying to load, but I can't if it's a core file or a resource file. You may also want to verify drive utilities have ran recently (chkdisk and defrag) just to make sure there isn't a corruption on the drive causing it.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
dawidus1234
Posts: 6
Joined: Mon Jun 03, 2013 12:09 am

Re: Cant choose character

Post by dawidus1234 »

/solved by connecting via proxy. something must be going with my net ;p. It works fine now .
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jorb
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Re: Cant choose character

Post by jorb »

Resolved.
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