Klopus wrote:lol
A month of sub sounds like a mockery.
We set this precedent during the Core raid, and have tried to follow it since. Our ambition is not to try to completely reimburse overtyped's losses, but simply to offer our condolences. We do not pretend to be able to restore him or reverse what happened, because we cannot meaningfully -- or perhaps rather economically -- do that.
Dole is just one guy, his base is small, and I could with relative ease help him out, but if I do then I also set the precedent that that is something we do, and if I do that, what, then, happens when data corruption wipes a map grid and there are a hundred people who expect the same assistance?
Events like these suck, and I do not want to trivialize them or brush them off, or claim that we have done everything right, but our bottom line is that we do not reverse the results of bugs, even if they are serious. We are just two guys, and we have to prioritize where we spend our time, and I don't mean that as an "excuse", or whatever, but am simply trying to put you in our shoes.
Simply doing investigations on things like these, looking up scents, village lists, PMs, talking to people, &c&c, completely *eats* dev hours. It takes a lot of time, and the end results of these police actions tend to leave very few people happier. For example, they do not seldom result in comments like your own.
While I am to some extent loosely convinced of the occasional need of interventions, I think the general rules we try to go by -- fix problems before policing the game, and do not reimburse people for bugs -- are sound and necessary, and as such I stand by them.
I am sorry if you find this a mockery, or w/e, but it is not meant to be.
