-
giantsfrey
- Posts: 12
- Joined: Mon Nov 30, 2015 7:30 am
Account login issue
My friend [removed] says he can't log into the game--or even this website/forum. Obviously I'm not asking for his password, but what can be done for him? Can you reset his pass and send a new one via email? He says he gets an error message saying the username is already taken, and if he tries to submit a password change request it says his name/account doesn't exist :/
Last edited by giantsfrey on Thu Jun 08, 2017 5:34 pm, edited 1 time in total.
-
giantsfrey
- Posts: 12
- Joined: Mon Nov 30, 2015 7:30 am
Re: Account login issue
link to his profile:
[removed]
[removed]
Last edited by giantsfrey on Thu Jun 08, 2017 5:33 pm, edited 1 time in total.
-
loftar
- Posts: 9096
- Joined: Fri Apr 03, 2009 7:05 am
- Location: Your character database
Re: Account login issue
Sounds like he's on the registration page when he should be on the login page, no?giantsfrey wrote:He says he gets an error message saying the username is already taken
There is a password reset form on the login page.giantsfrey wrote:Can you reset his pass and send a new one via email?
"Object-oriented design is the roman numerals of computing." -- Rob Pike
-
giantsfrey
- Posts: 12
- Joined: Mon Nov 30, 2015 7:30 am
Re: Account login issue
Ugh it was a caps/case sensitive problem. issue solved. you can close/delete this
-
jorb
- Posts: 18715
- Joined: Fri Apr 03, 2009 7:07 am
- Location: Here, there and everywhere.
Re: Account login issue
Resolved.
"The psychological trials of dwellers in the last times will be equal to the physical trials of the martyrs. In order to face these trials we must be living in a different world."
-- Hieromonk Seraphim Rose
-- Hieromonk Seraphim Rose
