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Sebthegrand
- Posts: 133
- Joined: Fri Nov 29, 2013 9:08 pm
Constant crashing
I tried ambers, adernnes, purus and they all crash. I freeze up and get sent to my desktop. Wish i could explain it better but thats about all that happens, usually if i walk past a certain part of town or something it will crash but alot of the times its just random.
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Granger
- Posts: 9255
- Joined: Mon Mar 22, 2010 2:00 pm
Re: Constant crashing
Unless you can reproduce with the official client: not a bug, please take it to the author(s) of the custom client(s).
⁎ Mon Mar 22, 2010 ✝ Thu Jan 23, 2020
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MagicManICT
- Posts: 18435
- Joined: Tue Aug 17, 2010 1:47 am
Re: Constant crashing
Let me rephrase what Granger is saying: it's not something that we're going to help with in Bugs, which is reserved for game play issues and issues in the standard client. Troubleshooting should be taken up with a modder unless you can confirm that the issue is in the standard client.
Also, without general details or a crash report, it is difficult, if even possible, to troubleshoot a problem. For the purposes of this, try to use the base client and see what results are produced. Try to provide us with what information you can, such as hardware, software, and driver versions. See [urlhttp://www.havenandhearth.com/forum/viewtopic.php?f=47&t=39954]here[/url] for some initial troubleshooting steps. Also, if you're crashing to the desktop, Java should be generating a log file somewhere. Try to locate the file "hs_pid_err.log" somewhere on your drive, typically where you installed Java at.
Also, without general details or a crash report, it is difficult, if even possible, to troubleshoot a problem. For the purposes of this, try to use the base client and see what results are produced. Try to provide us with what information you can, such as hardware, software, and driver versions. See [urlhttp://www.havenandhearth.com/forum/viewtopic.php?f=47&t=39954]here[/url] for some initial troubleshooting steps. Also, if you're crashing to the desktop, Java should be generating a log file somewhere. Try to locate the file "hs_pid_err.log" somewhere on your drive, typically where you installed Java at.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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Ardennesss
- Posts: 1171
- Joined: Sun Oct 06, 2013 4:22 pm
Re: Constant crashing
99% of the time this is graphics driver related.MagicManICT wrote: Also, if you're crashing to the desktop, Java should be generating a log file somewhere. Try to locate the file "hs_pid_err.log" somewhere on your drive, typically where you installed Java at.
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MagicManICT
- Posts: 18435
- Joined: Tue Aug 17, 2010 1:47 am
Re: Constant crashing
I agree, but without a log or other information, what kind of advice do you give?Ardennesss wrote:99% of the time this is graphics driver related.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.
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Ardennesss
- Posts: 1171
- Joined: Sun Oct 06, 2013 4:22 pm
Re: Constant crashing
Was just chiming in, need to see the hs-error file to confirm. A crash with no exception window (which is what he's describing) is like you said, a jvm crash that writes a log.MagicManICT wrote:I agree, but without a log or other information, what kind of advice do you give?Ardennesss wrote:99% of the time this is graphics driver related.
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Sebthegrand
- Posts: 133
- Joined: Fri Nov 29, 2013 9:08 pm
Re: Constant crashing
Where might i find a log to send you?Ardennesss wrote:Was just chiming in, need to see the hs-error file to confirm. A crash with no exception window (which is what he's describing) is like you said, a jvm crash that writes a log.MagicManICT wrote:I agree, but without a log or other information, what kind of advice do you give?Ardennesss wrote:99% of the time this is graphics driver related.
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borka
- Posts: 9965
- Joined: Thu Feb 03, 2011 7:47 pm
- Location: World of Sprucecap
Re: Constant crashing
Look in the client folder for i.e. hs_err_pid file
Also you may edit in a new line in run.bat containing the word pause
that way cmd window stays open and might show errors
(rightclick on top bar of cmd window gives you editing tools)
Also you may edit in a new line in run.bat containing the word pause
that way cmd window stays open and might show errors
(rightclick on top bar of cmd window gives you editing tools)
Avatar by SacreDoom
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
Java 8 - manually downloads - good to check for actual versions url here:
viewtopic.php?f=42&t=40331
Remember what the dormouse said: Feed your head Feed your head
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Ardennesss
- Posts: 1171
- Joined: Sun Oct 06, 2013 4:22 pm
Re: Constant crashing
He sent me the log, Intel graphics driver dll as expected.borka wrote:Look in the client folder for i.e. hs_err_pid file
Also you may edit in a new line in run.bat containing the word pause
that way cmd window stays open and might show errors
(rightclick on top bar of cmd window gives you editing tools)
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MagicManICT
- Posts: 18435
- Joined: Tue Aug 17, 2010 1:47 am
Re: Constant crashing
Thanks for looking it over. Glad it was a straightforward problem.
Opinions expressed in this statement are the authors alone and in no way reflect on the game development values of the actual developers.