Disappearing map

[Psyfreak]

Hi everyone.

I do not know why but every few days I keep loosing my in game explored map (the CTRL+A map, not minimap). It is becoming quite annoying because I have to re-explore to discover the natural wonders location and redo my markers.

I have tried Amber client and Pasta but the same happens in both.

I'm starting to wonder if some files are being deleted as part of some cleaning process in my PC setup but quite frankly I don't know where this can be or what files are actually containing the map.

Any help is welcome at this point.

[algeralith]

If you are looking for the location of the map files, they can be found in the cache directory.

AppData\Roaming\Haven and Hearth\data

That is the directory you'd want to check about being purged.


I should also add, the address you pass to the in your .bat file effects the map.
As in, https vs http on the game.havenandhearth.com/hres part.

Likewise, since the address is different in the new render client. That means you have a different set of maps there.

Unless things have changed. I have not quite checked out the new additions loftar made, if any.

[Psyfreak]

I had a look at the AppData\Roaming\Haven and Hearth\data and everything seems to be in there untouched. I got files in there that dates from 2017. Also, If it would be purged wouldn't that mean the loading time would be quite long after a "purge" since it has to load a bunch of new ressources? I have not seen this happen so far.


Also, I had a look at the .bat http vs https address and I know at some point both got used. Probably when I switched from amber to pasta client. I had a look at the map from both source and they both are incomplete and I know for a fact that they both got purged at some point.

[Ukhata]

do you have 2 instances open at the same time sometimes playing with multiple chars from the same folder?
that can screw up your maps.

[Psyfreak]

Nope.

always only 1 instance

[Psyfreak]

It happened again.

So on June 2nd I deleted everything related to HnH in AppData/Roaming, Ran the official client to download all the files and logged once and then ran Amber since. The map was present until today when I logged.

Currently my map is this:

map 2.JPG

And you can still see my previous markers that point to the old map that got deleted...

map 1.JPG

I had a look at my anti virus and nothing was detected or deleted/quarantined. I manually had a look at the AppData/Roaming files and today's file seem to link the same as yesterday:

link.JPG

At this point I'm not sure what is causing this. I don't multi client. I did not swap from Amber since the "fresh install" of June 2nd.

Any help is appreciated.

[Psyfreak]

Here's a new bit of information I got from todays map reset.

Map Error.JPG

Any clue ?

P.s. Again I was only using 1 client.

[MagicManICT]

So what you're saying is the issue you're having is with the Amber client? Do you have any issues with the standard, unmodded client? If not, then this needs to be taken up with romovs or someone else that is helping to support that client. The Bugs forum section is for gameplay issues and problems with the standard client.

[Csatangollah]

hello!

i have got similar issue to the map

i have not ever used anything else than the origianal client

during my playtime in world 14 i noticed that when i zoomed out the map, and mark, and explore the map for a while, then after a while of exploration i zoomed back in - on for example to my markers that i placed while the map was zoomed out - i could see the exact same missing map tiles, but the markers only

i am not sure if this issue is still up, but i do not dare to freak my map out again this time - by freaking out my map i mean at certain zoom levels i can either see, or can not see certain map tiles - due to the respective tiles were explored at that map zoom level

way back in world 14 i also noticed that when i entered a mine level, the map tiles were not explored until i pressed "home" in the map - as even with the open map the exploration was not following me there

so for example when i was exploring a mountainous region, entering several caves, and mines on the mountain side none of my cave tiles left among my explored tiles becaues for each cave entering i would have got to open map, and press "home" - which i did not know i must do in order to explore caves

i am not sure whether this is still around, but i do not dare to mess my map up again, so i would rather wish to not try these issues myself